At a Glance
- Tasks: Empower vulnerable people to build independent lives and support them daily.
- Company: Transform Housing & Support, dedicated to social responsibility and community impact.
- Benefits: 28 days annual leave, flexible hours, wellbeing days, and interest-free staff loans.
- Other info: Join a diverse team where your contributions are valued and supported.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Basic numeracy and communication skills; no prior experience needed.
The predicted salary is between 28000 - 28000 £ per year.
Make a real difference every day by empowering vulnerable people to build independent, fulfilling lives. This isn't just another support role - you'll directly transform lives whilst developing your career in a meaningful, varied position where no two days are the same. No previous experience? That's fine as training will be provided.
Salary: £28,000 per annum pro rata
Location: Egham (Runnymede)
Full time: 37 hrs per week
What you'll be doing:
- You'll work as part of a team supporting clients daily to resolve problems and reach positive outcomes.
- Help clients meet their personalised support plans and connect with local community services.
- Handle housing management activities including:
- Rent collection and tenancy management
- Risk assessments and health and safety checks
- Reporting maintenance issues
About you:
- Ability to develop non-judgmental professional relationships with clients
- Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
- The ability to communicate well with clients, peers and other agencies
- The ability to work effectively as part of a team
- The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training
- The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services
- Computer literacy (Excel, Word, Outlook and the Internet)
- The ability to join the frontline on call rota
It is essential that you have a full valid driving licence and use of your own car for business purposes. An Enhanced DBS check is required before starting.
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
About Transform Housing & Support:
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do.
Why work at Transform:
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.
Our benefits are great too:
- 28 days annual leave per annum, plus bank holidays (pro rata for part time)
- An additional 1 day (pro rata) per annum wellbeing day
- A defined contribution pension scheme
- Interest‑free staff loans
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
Other things you need to know:
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
For an informal discussion about the role please email Naomi Abbott - Service Manager on nabbott@transformhousing.org.uk to arrange a call to discuss the post further or apply directly.
Ready to start making a difference? Apply now and begin your journey transforming lives whilst building a rewarding career.
Housing & Support Officer in Egham employer: CIH International Housing Group
Transform Housing & Support is an exceptional employer dedicated to empowering vulnerable individuals to lead independent lives. Located in Egham, we offer a supportive work culture that values flexibility and personal growth, alongside competitive benefits such as 28 days annual leave, wellbeing days, and a defined contribution pension scheme. Join us to make a meaningful impact while developing your career in a role where every day brings new challenges and rewards.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Support Officer in Egham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Transform Housing & Support. Understand their values and mission, and think about how your own experiences align with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing support roles. Think about scenarios where you've demonstrated skills like empathy, teamwork, and problem-solving. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping vulnerable people come through. Share personal stories or experiences that highlight your commitment to empowering others. Remember, they want to see your genuine interest in the role!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing & Support Officer in Egham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and how it aligns with our values.
Tailor Your CV:Make sure your CV highlights the skills and experiences that are relevant to the Housing & Support Officer role. We’re looking for those basic numeracy and communication skills, so don’t forget to showcase them!
Show Your Commitment:In your cover letter, express your commitment to empowering vulnerable people. Share any experiences or insights that demonstrate your understanding of safeguarding issues and your dedication to making a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Impact
Before the interview, think about how you can empower vulnerable people. Reflect on any experiences you've had that relate to supporting others, even if it's informal. This will help you articulate your passion for making a difference during the interview.
✨Brush Up on Communication Skills
Since you'll be working closely with clients and other agencies, practice clear and empathetic communication. Consider role-playing common scenarios you might face in the role, focusing on how to build non-judgmental relationships and effectively convey information.
✨Familiarise Yourself with Housing Management
Get a basic understanding of housing management activities like rent collection and tenancy management. Research common issues faced in these areas and think about how you would handle them. This knowledge will show your commitment and readiness for the role.
✨Demonstrate Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to manage time and meet deadlines while collaborating with others. This will reassure the interviewers that you can thrive in their team-oriented environment.
