Housing Support Officer in Conwy

Job Description

Looking for a rewarding role where you can make a genuine difference to people's lives? This is an excellent opportunity for someone passionate about supporting vulnerable people while gaining valuable experience within a well-established housing organisation.

Responsibilities

• Providing tailored support, completing support plans and helping residents achieve positive outcomes
• Managing referrals, resident move-ins, tenancy documentation and maintaining accurate records
• Supporting residents with housing, benefits, budgeting and accessing health and community services
• Working in partnership with statutory and voluntary agencies to deliver coordinated support
• Promoting tenancy sustainment, social inclusion and maintaining safe, well‑managed accommodation

Qualifications

• Experience supporting vulnerable people within housing, community support or a similar client‑focused environment
• Knowledge of safeguarding, mental health, homelessness, substance misuse and the benefits system
• Strong communication, IT and organisational skills with the ability to work independently and manage a varied workload
• A positive, resilient approach with the ability to remain calm under pressure and adapt to changing priorities
• A full UK driving licence with access to your own vehicle (business use), and willingness to undertake lone working.
• An Enhanced DBS check is required.

This is a temporary position for 12 weeks initially (with the potential to be extended), working full time, 35 hours per week Monday to Friday. You'll be starting on an hourly rate of £14.59 per hour, based in offices in Llandudno.

If you're looking for a new challenge, within a supportive working environment, please get in touch today.