At a Glance
- Tasks: Lead accommodation operations, ensuring high standards and exceptional guest experiences.
- Company: Join Haulfryn, a family-focused company with 90 years of hospitality experience.
- Benefits: Enjoy a competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Work in a supportive team committed to sustainability and continuous development.
- Why this job: Make a real impact in a beautiful resort while developing your leadership skills.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 35000 - 35000 € per year.
Join Our Team at Finlake Holiday Resort
Location: Finlake Holiday Resort, TQ13 0EJ
Salary: £35,000 per annum
Hours: Full-time, 40 hours per week
Job Type: Permanent
Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences? At Haulfryn, we're looking for an Accommodation Manager to lead our accommodation operations at Finlake Holiday Resort. This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team and play a key role in ensuring every guest enjoys a five-star stay.
If you thrive in a fast-paced environment, take pride in presentation standards and enjoy leading teams to success, we'd love to hear from you.
Why Join Us?
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You'll Do
- Lead the day-to-day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
- Plan and organise resources effectively to support occupancy levels and operational demands
- Ensure all accommodation and hot tubs are cleaned, checked, maintained and presented to five-star standards
- Lead, motivate and develop teams to deliver exceptional service and operational performance
- Work closely with maintenance, sublet and wider operational teams to ensure accommodation is guest-ready on time
- Oversee hot tub compliance, including water testing, microbiological controls and safety procedures
- Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tub operations
- Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
- Ensure full compliance with Health & Safety, COSHH and company procedures
- Oversee stock control of cleaning supplies, chemicals, linen and operational equipment
Who We're Looking For
You will bring:
- Previous management or supervisory experience within housekeeping, accommodation hire, hospitality, or a similar operational environment
- Strong leadership skills with the ability to motivate, coach, and develop teams
- Excellent organisational, communication and time management skills
- A strong eye for detail and commitment to maintaining high standards
- Confidence handling customer concerns and making sound operational decisions
- Good understanding of Health & Safety and COSHH requirements
Desirable
- Experience with hot tub operations or water testing
- PWTAG or BISHTA accreditation
- Familiarity with ParcVu or similar systems
- Experience monitoring KPIs and quality standards
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community-focused team
- Nurturing Nature: Sustainability is at the heart of what we do.
Take the next step in your hospitality leadership career. If you're ready to lead a high-performing team and help deliver exceptional holiday experiences, apply today to join Haulfryn at Finlake Holiday Resort.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Accommodation Manager in Chudleigh Knighton employer: CIH International Housing Group
At Haulfryn, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including discounted holidays and meals, generous holiday entitlement, and continuous training opportunities. Our work culture is rooted in family values and sustainability, fostering a supportive environment where you can thrive as an Accommodation Manager at the stunning Finlake Holiday Resort. Join us to lead a dedicated team in delivering five-star guest experiences while enjoying the beauty of our picturesque location.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Chudleigh Knighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about opportunities at Haulfryn. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've led teams or improved guest experiences – we love hearing about real-life examples!
✨Tip Number 3
Research is key! Familiarise yourself with Finlake Holiday Resort and its values. Knowing about our commitment to sustainability and family values will help you stand out as a candidate who truly aligns with our mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Haulfryn!
We think you need these skills to ace Accommodation Manager in Chudleigh Knighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Accommodation Manager role. Highlight your leadership experience and any relevant hospitality background to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can contribute to our team at Finlake Holiday Resort. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and maintain high standards. Numbers and examples speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of accommodation management. Brush up on housekeeping standards, hot tub operations, and health and safety regulations. This will show that you're not just interested in the role but are also knowledgeable about what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved service standards. Being able to demonstrate your leadership style will resonate well with the interviewers, especially since they’re looking for someone to lead a dedicated team.
✨Be Guest-Centric
Since the role is all about delivering exceptional guest experiences, be ready to discuss how you handle customer concerns and ensure satisfaction. Share specific instances where you turned a negative experience into a positive one, highlighting your problem-solving skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
