At a Glance
- Tasks: Manage properties and support tenants to create positive living experiences.
- Company: Advance, a not-for-profit housing association making a real difference.
- Benefits: Generous holiday, professional development, and employee perks.
- Other info: Flexible working options and excellent career progression opportunities.
- Why this job: Make a meaningful impact in the lives of people with disabilities.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 35047 - 35047 € per year.
Position: Regional Housing Officer - 6 Months Temporary
Location: Bournemouth, Hampshire and Weymouth – Remote and Home working
Hours: 35 contracted hours per week
Salary: Up to £35,047.12 per annum (depending on experience), plus £2,280 per annum car allowance, pro rata
Closing Date: 08 June 2026
Job ref: 5059
As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential.
About the Role
This is a 6‑month temporary opportunity for a Regional Housing Officer to make a real difference within Advance, a specialist supported housing association. In this role, you'll help us provide safe, secure and well‑managed homes across Bournemouth, Hampshire and Weymouth, with flexibility for some home working. You'll manage a varied portfolio of rented and shared ownership properties, working closely with customers, colleagues, local authorities and support providers to ensure sustainable tenancies and high‑quality homes.
What you'll do:
- Manage a patch of properties, ensuring homes are safe, compliant and ready to let
- Work closely with customers, support providers and local agencies to create positive tenancy outcomes
- Carry out viewings, sign‑ups and tenancy visits, supporting customers to maintain their homes
- Monitor rent accounts, address arrears and follow agreed procedures, including court attendance where required
- Respond to ASB concerns, neighbour disputes and customer queries with empathy and professionalism
- Keep accurate tenancy and housing records on our systems and ensure lettings and property standards are met
- Support customers with welfare benefits, mutual exchanges, and accessing wider services
- Promote tenant involvement, events and community investment initiatives
What we’re looking for:
- Experience in housing management and knowledge of relevant legislation
- Confident working with diverse customers, including those with mental or physical disabilities
- Strong communication, relationship-building and problem‑solving skills
- Ability to use housing databases (Open Housing or similar) and produce clear reports
- Someone who brings our PRIDE values – Partnership, Respect, Inclusion, Drive, Efficiency – to life
- GCSEs in Maths and English (or equivalent); enhanced DBS required
Benefits of working for Advance:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part‑time hours)
- Sector‑specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5‑year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Safeguarding
At Advance, Safeguarding is embedded in our organisational culture – it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Regional Housing Officer - 6 Months Temporary in Christchurch employer: CIH International Housing Group
Advance is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture where every team member can make a meaningful impact in the lives of individuals with disabilities. With flexible working arrangements, comprehensive training, and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while enjoying generous benefits such as paid holidays, long service awards, and access to discounts through Perks at Work. Join us in Bournemouth, Hampshire, and Weymouth, where your contributions will be valued and recognised in a collaborative environment dedicated to transforming lives.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Housing Officer - 6 Months Temporary in Christchurch
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Advance and understanding their PRIDE values. Think about how your experience aligns with their mission and be ready to share specific examples of your past work.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Advance team.
We think you need these skills to ace Regional Housing Officer - 6 Months Temporary in Christchurch
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Housing Officer role. Highlight your experience in housing management and any relevant skills that align with our PRIDE values. This shows us you’re genuinely interested and a great fit!
Showcase Your Communication Skills:Since this role involves working closely with diverse customers, it’s essential to demonstrate your strong communication abilities. Use examples from your past experiences where you’ve successfully built relationships or resolved issues.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This makes it easier for us to see why you’d be a fantastic addition to our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on housing management principles and relevant legislation. Familiarise yourself with the specific challenges faced by people with disabilities and how to support them effectively. This knowledge will help you demonstrate your expertise and commitment during the interview.
✨Showcase Your People Skills
As a Regional Housing Officer, building relationships is key. Prepare examples of how you've successfully worked with diverse customers or resolved conflicts in the past. Highlight your communication skills and empathy, as these are crucial for supporting tenants and collaborating with local agencies.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential situations you might encounter in the role, such as dealing with ASB concerns or managing rent arrears, and prepare your responses. This will show that you're proactive and ready to tackle real-life challenges.
✨Align with PRIDE Values
Advance values Partnership, Respect, Inclusion, Drive, and Efficiency. Reflect on how your personal values align with these and be prepared to discuss specific instances where you've embodied these principles in your work. This will demonstrate that you're not just a fit for the role, but also for the organisation's culture.
