- Employer: Borough of Broxbourne
- Salary: Starting salary £31,226.52 p.a.
- Location: Cheshunt, Hertfordshire, EN8 9XQ. Hybrid Working / Bishops' College
- Contract: Permanent
- Working pattern:Full Time
- Hours: 37 hours per week.
- DBS check: Yes
- Closing date: 02/08/2026 at 23:55
- Reference: HAO
Housing Allocations Officer - Ref: HAO
Starting salary £31,226.52 p.a.
An exciting opportunity has arisen to join Broxbourne Council's Housing Allocations Team. This key role within the Council's Housing Service is responsible for ensuring that applicants receive fair and consistent access to social housing. The Housing Allocations Officer assesses Housing Register applications, determines levels of housing need in line with the Council's Allocations Policy and relevant legislation, and guides applicants through the allocations and bidding process.
Key responsibilities include working as part of a busy, supportive team, collaborating with housing associations, internal departments and external agencies to deliver a transparent and efficient allocations service.
Required qualifications and experience: previous experience working within a local authority housing setting, knowledge of relevant legislation, a genuine interest in helping people, excellent communication skills, previous experience in a customer‑facing role, good written and analytical skills, GCSE (or equivalent) in English and Maths, and a full driving licence.
Benefits: The Council's benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council's local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Housing Allocations Officer in Cheshunt employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
