At a Glance
- Tasks: Lead hotel operations, enhance guest experiences, and drive revenue growth.
- Company: Join THE PIG, a fun and inspiring hotel group.
- Benefits: Competitive salary, staff discounts, free meals, and health services.
- Other info: Clear progression opportunities and a dynamic work environment.
- Why this job: Make a real impact in hospitality while developing your career.
- Qualifications: 3+ years in hospitality management with strong guest relations skills.
The predicted salary is between 38500 - 42500 £ per year.
Location: THE PIG-near Bath, Pensford, BS39 4NS
Salary: £38,500 - £42,500 per annum, (OTE £44,100 - £48,100 per annum)
Hours: 45 hours per week, including weekends
As House Manager, you will play a key role in ensuring the smooth operation of the hotel's front‑of‑house, enhancing guest experiences, and driving revenue growth. You’ll oversee daily operations and respond promptly to guest needs. Your leadership will coordinate Reception, Treatments, Grounds, Maintenance, Housekeeping, and Night Porters to deliver exceptional service. This is a hands‑on operational role requiring composure under pressure, strong decision‑making, and attention to detail. Clear communication and organization will be essential as you lead the team to create memorable guest experiences.
Reporting to the Hotel Director and Deputy General Manager, you’ll be the first point of contact for guest and staff queries. The role offers clear progression to Deputy General Manager and Hotel Director, and requires confidence in handling Duty Manager shifts and emergency situations.
The ideal candidate will have at least three years’ experience in hospitality management, with solid knowledge of guest relations and F&B operations. Experience with OPERA or Fidelio systems is preferred. Full training and induction across all hotel areas will be provided.
As part of a growing group, this role suits a driven professional eager to take on new challenges and develop within the company. THE PIG is an inspiring, exciting, and fun place to work and in return you can expect something a little different:
- Staff stays - free B&B.
- 35% discount on food, beverages & treatments.
- Meals on duty.
- Annual holiday increase (up to 33 days).
- Take home goods - cost price.
- Free access for you and your family to an on‑demand GP, Physiotherapy, and counselling services through Help@Hand.
- A range of learning & development courses.
- Private Health Critical Illness cover.
- Death in service cover.
- Trips and incentives.
- Anniversary vouchers - dinner with wine for 2.
Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.
House Manager in Bristol employer: CIH International Housing Group
At THE PIG-near Bath, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. With competitive salaries, generous benefits including free staff stays, discounts, and comprehensive health services, we ensure our team feels valued and supported. Join us in a dynamic environment where your contributions directly enhance guest experiences and where clear pathways for advancement await driven individuals.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land House Manager in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like CIH International Housing Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to CIH International Housing Group
Don't be shy about reaching out to CIH International Housing Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Manager in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about CIH International Housing Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at CIH International Housing Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
