At a Glance
- Tasks: Support residents in a Retirement Housing scheme, ensuring their safety and comfort.
- Company: Join a leading social housing provider dedicated to improving lives in Bradford.
- Benefits: Competitive salary, generous leave, training opportunities, and wellbeing support.
- Other info: Diverse and inclusive workplace with strong mental health support.
- Why this job: Make a real difference in the lives of older people and vulnerable communities.
- Qualifications: Empathy, attention to detail, and customer service experience with elderly or vulnerable individuals.
The predicted salary is between 33296 - 40696 £ per year.
We are recruiting a full time Retirement Housing Officer to join our team!
Within this role, you'll look after a Retirement Housing scheme and our residents who live in them, ensuring they are safe, supported and able to live comfortably in their homes.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district.
We employ a talented workforce of nearly 1,000 people.
In 2024 we launched our five-year Corporate Strategy, which runs to 2029.
Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them.
Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Duties include
- Look after a Retirement Housing scheme and our residents living in them. This means you will:
- Work with customers and external agencies to ensure they are happy, safe and comfortable in their homes.
- Perform daily physical visits and/or phone calls to residents to conduct a welfare check
• Oversee the delivery of tenancy management on the scheme, such as
- Manage empty properties on scheme & new lettings of properties to suitable customers, organising open days to promote the scheme and service.
- Work with other departments and agencies to resolve any issues that arise relating to the tenancies are dealt with.
- Ensure that all scheme services are of high quality, consistently delivered and offer the best value for our residents.
- Take appropriate action on safeguarding concerns and ensure they are reported in line with policy
- Take appropriate action on ASB incidents and complaints, ensuring compliance with organisational procedures.
- Oversee use of communal areas, monitor building safety & maintenance issues, and outside services such as window cleaners and grounds maintenance.
- Undertake cyclical compliance testing such as fire alarm, Tunstall equipment and preform in line with procedure.
Requirements
- An appreciation of the needs and problems of older people, and people with disabilities or special needs.
- Knowledge of care and support services available to clients.
- A caring and empathetic approach.
- Excellent attention to detail in order to notice any change in the condition of a customer and take appropriate action.
- Good IT skills, with a working knowledge of Microsoft systems including Excel.
- Customer service experience specifically working with elderly and/or vulnerable people.
- Experience working within the housing sector would be advantageous.
- Applicants must have the right to work in the UK, we are not able to provide visa sponsorship.
A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process -
Criminal Conviction Checks
Benefits
- Salary from £27,626 which rises to £29,405 per year + essential car user allowance
- Social Housing Pension Scheme with up to 10% employer contribution
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training, development, and qualification opportunities
- Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
- Corporate health scheme membership
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team!
We're looking for great people to join us! At
Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported.
We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger .
Based in
Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives .
Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know.
- We're proud to be a
- Mindful Employer , committed to mental health and wellbeing. We also hold the
'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace.
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Retirement Housing Officer in Bradford employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retirement Housing Officer in Bradford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CIH International Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CIH International Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CIH International Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CIH International Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Retirement Housing Officer in Bradford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CIH International Housing Group:Before hitting send, make sure to tailor your application specifically to CIH International Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CIH International Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
