At a Glance
- Tasks: Support residents to live independently and safely in their homes and communities.
- Company: Join a caring organisation focused on enhancing customer wellbeing and community strength.
- Benefits: Enjoy a competitive salary, wellbeing package, generous holiday, and pension contributions.
- Other info: Flexible part-time hours with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Empathy, communication skills, and a passion for helping others are essential.
The predicted salary is between 13219 - 13219 £ per year.
As our Part Time Independent Living Advisor, you play a vital frontline role in helping LHP customers live safely, confidently and independently within their homes and communities. You will provide tailored support to residents, particularly older people and those with additional support needs, ensuring they can sustain their tenancies, improve wellbeing and access the right services at the right time. This role offers the opportunity to make a meaningful impact in people’s lives while helping deliver LHP’s refreshed priorities, focusing on excellent customer experience, safe and sustainable homes and stronger communities.
What would a typical week look like as an Independent Living Advisor? As an Independent Living Advisor, you will be a trusted point of support, helping residents live well, remain independent and thrive in homes and neighbourhoods they can be proud of. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and resilience.
- Carry out wellbeing checks (in-person or by phone) with customers to ensure they are safe, secure and managing well.
- Complete home visits to assess living conditions, identify risks and ensure properties remain suitable for customers' needs.
- Update support plans and record progress notes in line with organisational procedures.
- Respond to customer enquiries, including urgent support requests and low-level safeguarding concerns.
- Signpost customers to partner services such as health providers, social care, financial support agencies and community groups.
- Support customers with tenancy sustainment, including understanding responsibilities, addressing issues early and preventing tenancy failure.
- Monitor safeguarding indicators and escalate concerns appropriately to designated officers.
- Attend multi-agency meetings (when required) to coordinate wrap-around support for more complex cases.
- Check communal areas in supported or independent living schemes to ensure safety, cleanliness and compliance.
- Engage residents in community or wellbeing activities, reducing isolation and promoting independence.
- Liaise with repairs teams to raise property concerns and follow up on maintenance issues affecting customer wellbeing.
- Maintain accurate case records, ensuring timely updates to internal systems and reporting requirements.
- Review risk assessments and adjust support approaches based on any changes in customer circumstances.
- Support new customers with onboarding, ensuring they understand their tenancy, local services and how to access help.
Benefits: Alongside a salary of £13,219.03 you’ll enjoy a fantastic range of benefits:
- An employee wellbeing package worth up to £1,200 per year (Westfield Health)
- Enhanced family leave and maternity policies
- Discounted shopping vouchers
- A brilliant salary-sacrifice pension scheme – with up to 12% employer contribution
- 32 days’ holiday (including bank holidays), increasing annually for your first five years
- Opportunities to earn extra leave for full attendance, plus buy/sell options
- Access to Mental Health First Aiders across the business
What we’re looking for: The most important thing is your attitude and values. We want someone who:
- Builds trust through openness and accountability
- Treats every customer with dignity and respect
- Works collaboratively with colleagues and partners
- Shows genuine empathy and understands different perspectives
It would be great if you had:
- Demonstrated experience providing care and support to vulnerable individuals.
- Proven ability to deliver high-quality customer service.
- Skilled in building and maintaining effective working relationships with both internal and external partners.
- Competent user of standard desktop ICT applications.
- Holder of a full UK driving licence with access to a personal vehicle.
- Able to communicate and engage professionally and empathetically with vulnerable people.
- Capable of prioritising tasks, managing workload effectively and working independently without direct supervision.
To be eligible for employment with us, you must reside in the UK for the entire duration of your employment, provide evidence of your Right to Work during the recruitment process and undergo a DBS check and satisfactory references.
Part-Time Independent Living Advisor in Boston employer: CIH International Housing Group
At LHP, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Part-Time Independent Living Advisor in Boston, you will not only make a meaningful impact in the lives of our customers but also benefit from a comprehensive wellbeing package, generous holiday allowance, and opportunities for personal development within a collaborative team environment. Join us to help create stronger communities while enjoying a fulfilling career that values empathy and respect.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Independent Living Advisor in Boston
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like CIH International Housing Group, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at CIH International Housing Group. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through CIH International Housing Group's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Part-Time Independent Living Advisor in Boston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at CIH International Housing Group. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at CIH International Housing Group.
How to prepare for a job interview at CIH International Housing Group
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with CIH International Housing Group.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Part-Time Independent Living Advisor at CIH International Housing Group.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show CIH International Housing Group that you're ready to hit the ground running in the Part-Time Independent Living Advisor role.
