At a Glance
- Tasks: Help homeless households find housing solutions and provide essential support.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Generous leave, flexible work, pension scheme, and wellness support.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping vulnerable people secure their homes.
- Qualifications: Strong communication skills and knowledge of housing issues required.
The predicted salary is between 31022 - 34434 € per year.
Grade F: £31,022 to £34,434
Contract: 12 month fixed term contract, 37 hours per week.
Role Specifics
Essential Car User: Applicants must hold a full, current, and valid driving licence and a vehicle with a current valid MOT certificate and adequate vehicle insurance cover to comply with the council's requirements.
The Role
To deliver high quality housing options and advice to homeless households and others in housing need.
- Provide all aspects of casework from contact/initial application, assessment, focusing on the provision of prevention and relief assistance and decision making in accordance with homeless legislation.
- Assist vulnerable customers to access and engage in services; offer advice and support on all options; advocate and negotiate on behalf of customers.
- Work closely with other agencies externally and internally to provide options, prevent and relieve homelessness and to provide for other household needs.
About You
- Excellent teamwork and communication & networking skills to build positive relationships and support customers to take ownership of addressing their housing and other needs.
- Understanding, knowledge, and awareness of housing need, homelessness issues, relevant legislation and associated service provision.
- Excellent casework practice and strive for best practice in support of the team and service as a whole.
- Ability to manage own caseload.
- Initiative, effective organisation, planning and prioritising, with a track record of making appropriate decisions and securing positive outcomes with complex casework.
Benefits
- Generous annual leave allowance
- Flexible work opportunities
- Access to Pension Scheme
- Employee wellbeing and support services
- Discounts and exclusive gym membership prices and salary sacrifice schemes
Housing Options Officer in Bolton employer: CIH International Housing Group
As a Housing Options Officer, you will be part of a dedicated team committed to making a real difference in the lives of vulnerable individuals and families facing housing challenges. Our organisation fosters a supportive work culture that prioritises employee wellbeing, offering generous annual leave, flexible working opportunities, and access to a comprehensive pension scheme. With a focus on professional development and collaboration with various agencies, we provide an environment where you can grow your skills while contributing to meaningful outcomes in the community.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Officer in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing options and homelessness. We recommend practising your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your casework skills! During interviews, share specific examples of how you've successfully managed complex cases or helped vulnerable customers. This will demonstrate your expertise and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Options Officer in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Options Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Casework Skills:Since casework is a big part of this role, share specific examples of your experience in managing cases. Talk about how you've successfully supported customers in the past and any positive outcomes you've achieved.
Highlight Teamwork and Communication:We value teamwork and communication, so don’t forget to mention your ability to work well with others. Share instances where you've built relationships or collaborated with agencies to help customers.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Legislation
Make sure you brush up on the relevant housing legislation and homelessness issues before your interview. Being able to discuss these topics confidently will show that you understand the role and can navigate the complexities of casework.
✨Showcase Your Communication Skills
Since this role involves a lot of teamwork and customer interaction, prepare examples that highlight your communication and networking skills. Think about times when you've successfully built relationships or advocated for someone in need.
✨Demonstrate Your Casework Experience
Be ready to talk about your previous casework experiences. Share specific examples where you managed a caseload effectively, made decisions, and achieved positive outcomes. This will illustrate your ability to handle the responsibilities of the Housing Options Officer role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest and helps you assess if the position is the right fit for you.
