At a Glance
- Tasks: Support landlords and tenants with excellent communication and ensure smooth tenancy processes.
- Company: Join LRG, a reputable property group known for exceptional service and professionalism.
- Benefits: Competitive salary, bonuses, generous holiday, and career growth opportunities.
- Other info: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Make a real impact in the property industry while developing your skills in a supportive team.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 26000 £ per year.
Location: The Meadows, Camberley (2 days from home)
Brand: LRG
Salary: £25,000 basic plus £1k objective bonus (£250 quarterly)
Hours: Monday to Friday 8:30am - 17:00pm
About LRG: LRG is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.
Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end.
- Provide excellent levels of both telephone and written communication.
- Ensure Non-managed check out process is followed and communication is sent out within company process via the Depositary site.
- Work to ensure that all mandatory compliance/legislation is in place where landlords have requested we organise this; if this has not occurred, ensure that company process has been followed.
- Book check out appointments, and communicate the end of tenancy process with non-managed Landlords and Tenants.
- Place calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame.
- Deal with non-managed deposits that are part of the No Deposit Scheme.
- Work with the team leaders, head of centres and branch network to understand the reason for any lost units.
- Maintain high levels of communication to internal and external customers.
- Act as a consistent contact point for our non-managed clients.
What are we looking for:
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
What we can offer you:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment
Benefits:
- Competitive base salary and additional incentives
- Quarterly and yearly awards including trips abroad
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Tenancy Manager in Blackwater employer: CIH International Housing Group
At LRG, we pride ourselves on being an exceptional employer, offering a supportive and collaborative team environment in the heart of Camberley. With a strong commitment to employee growth, we provide market-leading training and a clear path for career advancement, alongside competitive salaries and generous benefits including a salary sacrifice pension scheme and excellent parental leave. Join us to be part of a reputable property group that values professionalism and client satisfaction, while enjoying the flexibility of working from home two days a week.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Manager in Blackwater
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, especially those connected to LRG. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise. Remember, as a Tenancy Manager, you'll need to demonstrate how you can effectively communicate with landlords and tenants.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at LRG.
We think you need these skills to ace Tenancy Manager in Blackwater
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role of Tenancy Manager is all about communication, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Tailor Your Application:Take a moment to tailor your application specifically for LRG. Highlight your relevant experience in property management and how it aligns with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their skills to our needs!
Be Organised and Detail-Oriented:Demonstrate your organisational skills right from your application. Structure your CV and cover letter neatly, and ensure all information is relevant and well-presented. Attention to detail is key in this role, so let that shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company. Plus, we love getting applications straight from our site!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Manager inside out. Familiarise yourself with the key responsibilities listed in the job description, especially around communication and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've successfully communicated with clients or colleagues in the past. Whether it's handling difficult conversations or providing clear instructions, having specific anecdotes ready will demonstrate your capabilities.
✨Be Organised
As a Tenancy Manager, you'll need strong organisational skills. During the interview, showcase your ability to manage multiple tasks effectively. You could mention tools or methods you use to stay organised, like digital calendars or task management apps, to illustrate your time management skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
