Community Safety Officer in Bishopstoke

Community Safety Officer – Your new role

We are delighted to be recruiting for a Community Safety Officer to join our friendly team on a permanent basis.

This is an exciting time to join us as we recently transitioned into a regional model so we can focus on our local presence to ensure our neighbourhoods are safe places where people want to live.

We're proud to say our customers are at the heart of all we do, and their safety and welfare is our number one priority and that's where you come in.

You’ll be working on a challenging and varied case load. No two days in this post will be the same as you’ll respond to a range of issues which include tackling anti‑social behaviour, supporting victims of domestic abuse and progressing legal matters through the court process.

You’ll also need to proactively build relationships with colleagues across internal teams and external agencies, attending multi‑agency meetings as required. You’ll need to undertake regular visits to customers in their homes and the wider neighbourhoods for which appropriate mileage will be paid.

We are looking for great team players with knowledge and experience of the various tools and powers available to us to prevent and tackle anti‑social behaviour, and excellent communication skills to manage complex safeguarding cases and support victims of domestic abuse.

If this is the challenge you’ve been looking for and you want to make a huge, positive difference in the lives of our customers, we’d love to hear from you!

For this position you will need access to your own transport so a full UK driving licence is essential.

We have an agile working approach with an expectation colleagues work together at an office 2 days per week, with flexibility for community‑based roles.

Who we are

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive.

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
• We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re‑establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

What you can expect

• 28 days holiday + the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Money off tons of high street and online retailers
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages
• Electric car scheme
• Personal development opportunities
• Colleague recognition scheme
• Flexible working
• Free eye tests
• Cycle to Work scheme

About you

We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you!

Be yourself

We’re committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can’t promise to give you exactly what you want, but we do promise to consider it fully.