At a Glance
- Tasks: Manage Right to Buy applications and provide essential admin support to the Homeownership team.
- Company: Join GreenSquareAccord, a passionate team dedicated to great customer service.
- Benefits: Competitive salary, car allowance, flexible working hours, and a supportive work environment.
- Other info: Opportunity for personal growth in a dynamic and rewarding role.
- Why this job: Make a real difference in people's lives by helping them achieve home ownership.
- Qualifications: Strong admin skills, attention to detail, and excellent communication abilities.
The predicted salary is between 25000 - 31300 £ per year.
Are you highly organised, detail-focused, and passionate about delivering great customer service?
Green Square Accord is looking for a Home Ownership Co-ordinator to join our Homes and Communities team!
Job Title
Home Ownership Coordinator
Job Location
- Birmingham or Chippenham with some homeworking
- Working hours : 3 days per week (22 hours)
- As a
Home Ownership Co-ordinator you will be keen to start a varied and fast-paced role, taking the lead on managing the
Right to Buy and Right to acquire process for customers wanting to buy their homes, as well as providing essential admin support to the Homeownership team.
You`ll be a key point of contact for customers, solicitors, and external agencies.
From managing Right to Buy and Right to Acquire applications, staircasing queries to preparing legal packs and updating records, your attention to detail and people skills will make a real difference to our customers` experience of Green Square Accord.
Key Responsibilities
- Managing and processing Right to Buy and Right to Acquire applications through to completion.
- Deliver excellent customer service to homeowners, solicitors, managing agents, and colleagues.
- Manage the team`s shared inbox and respond to or direct queries appropriately.
- Handle shared ownership and leasehold processes, including staircasing and sales.
- Prepare and send sellers` information packs (LPE1/FME1 forms).
- Maintain accurate records and update the Housing Management system (Orchard).
- Support with rent and garage tenancies, including contracts and payments.
- Process invoices and assist with service charge and financial admin.
- Provide general admin support including correspondence, document handling, and call management.
- What we are looking for
- Strong administration from a role that requires high attention to detail.
- Good organisational and prioritisation skills.
- Excellent communication skills and ability to deal with all stakeholders.
- A customer-focused approach with the ability to handle sensitive or challenging situations.
Please note that if you are successful in this role, we will require a DBS check to be completed.
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Home Ownership Coordinator in Birmingham employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Home Ownership Coordinator in Birmingham
✨Get Friendly with Local Agents
In the real-estate game, networking is crucial. Head down to local property viewings or open houses and chat up the agents. Get to know them, they could have leads on part-time gigs or internships that aren’t even advertised yet!
✨Use Community Boards
Check out community boards or online local forums like Facebook groups specifically for your area’s real estate market. Often, agents or property management companies post about part-time roles that might not make it to the big job sites.
✨Join Real Estate Meetups
Look for local real estate meetups or networking events; these are gold mines for meeting potential employers and learning about new opportunities. Don’t be shy—put yourself out there and show your enthusiasm for real estate!
✨Browse CIH International Housing Group for Part-Time Openings
Make sure to regularly check out our website at CIH International Housing Group. We often list part-time positions straight from the source, and applying through our site can sometimes give you an advantage. Always keep an eye on those listings!
We think you need these skills to ace Home Ownership Coordinator in Birmingham
Some tips for your application 🫡
Show Off Your Local Knowledge:In real estate, knowing the area is key! Make sure your CV highlights any experience you have in the local market or community. Whether it’s part-time work in the area or even a few local projects, show us you're in the know!
Highlight Your Communication Skills:Part-time roles in real estate rely heavily on strong communication, both written and verbal. In your cover letter, give examples of how you’ve communicated effectively in previous roles. We're looking for confident communicators who can work with our clients smoothly.
Be Flexible with Your Availability:As you're applying for a part-time role, it's important to communicate your availability clearly. Let us know when you can work, especially during weekends or evenings. This helps us understand how you fit into our current team structure.
Customize Your Application for Us!:Don’t just send out the same CV everywhere! Tailor your application specifically for CIH International Housing Group and the role of Home Ownership Coordinator. Mention how your skills will contribute to our mission and why you’re excited to be part of our team. We're eager to see what makes you a great match!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Local Market
As someone looking to step into the real estate game, it's crucial for us to know the local property market inside out. Brush up on the trends, average property prices, and the type of clients in your area. This shows CIH International Housing Group that you're not just looking for a part-time gig but are genuinely interested in making a difference in the local scene.
✨Be Ready for Scenario Questions
In a real estate interview, we might face role-play or scenario questions designed to gauge our problem-solving skills. Think about potential client scenarios, like handling a difficult buyer or negotiating prices, and prepare to discuss how you'd manage those situations. This will show CIH International Housing Group that we can think on our feet!
✨Show Your Value-Added Skills
Even though it's a part-time position, we should highlight any additional skills or tools we bring to the table—think social media savvy or familiarity with property management software. If you've done any relevant coursework or have insights from internships, let’s weave those into the conversation to show our potential value to CIH International Housing Group.
✨Prepare Your Availability Wisely
Since this is a part-time role, it's key for us to clearly articulate our availability during the interview. Think about peak hours when clients need us and how our flexibility could benefit CIH International Housing Group. It shows we're committed to being there when needed while balancing our other commitments.
