At a Glance
- Tasks: Visit tenants, manage housing cases, and provide essential advice in local communities.
- Company: Join Birmingham City Council's Housing Management service with a focus on community support.
- Benefits: Competitive salary, full training, and a hybrid working model.
- Other info: Enjoy a dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in housing management.
- Qualifications: Strong communication skills and problem-solving abilities; housing experience is a plus.
The predicted salary is between 28598 - 34434 £ per year.
Permanent position in Birmingham City Council's Housing Management service.
Grade B salary £28,598 - £34,434 per annum. Full-time 36.5 hours per week. Working areas: North & South of Birmingham (may operate citywide).
About the Role
The role provides a proactive front‑line visiting service to tenants across local neighbourhoods.
Key Responsibilities
- Conduct tenant visits within the community
- Manage and investigate housing‑related cases
- Provide advice, guidance, and signposting to appropriate services
- Refer cases to relevant third‑party organisations where needed
- Resolve housing management enquiries promptly using problem‑solving skills
Working Arrangements
Hybrid: home and office, with majority of time spent out in designated neighbourhoods.
Requirements
- Ability to manage a varied workload and respond to different enquiries daily
- Strong problem‑solving and organisational skills
- Excellent communication and people skills
- Experience in housing or knowledge of relevant legislation is desirable
- Full training on systems, policies, and procedures will be provided
Additional Information
- A full driving licence is preferred but not essential
- Housing‑related experience is desirable
Benefits & Conditions
Grade B salary band, 36.5 hours per week, full training. Sponsorship not available; applicants must have right to work in the UK. Disclosure and Barring Service check will be undertaken. Applicants must provide proof of right to work in the UK.
Equal Opportunities
Birmingham City Council is an equal opportunities employer and committed to disability confident support.
Assistant Housing Officer in Birmingham employer: CIH International Housing Group
Birmingham City Council is an excellent employer, offering a supportive work culture that prioritises community engagement and employee development. With a competitive salary and comprehensive training for the Assistant Housing Officer role, staff are empowered to make a meaningful impact in local neighbourhoods while enjoying a hybrid working arrangement that promotes work-life balance. The council's commitment to equal opportunities ensures a diverse and inclusive workplace where every employee can thrive.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housing Officer in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like CIH International Housing Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like CIH International Housing Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Assistant Housing Officer in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for CIH International Housing Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at CIH International Housing Group
✨Get to Know Public Sector Values
Before your interview with CIH International Housing Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for CIH International Housing Group.
