At a Glance
- Tasks: Support homeless clients with complex needs through holistic assessments and care planning.
- Company: Join Extern's dedicated Multidisciplinary Homeless Support team in Belfast.
- Benefits: Enjoy 26 days annual leave, generous pension, and wellbeing programmes.
- Other info: Permanent role with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 25614 - 31325 £ per year.
Keyworker Floating Support (Multi-Disciplinary Homeless Support team)
Salary: Grade 5 salary scale: £25,614 - £31,325 per annum
Hours: 40 rota shift working hours (including breaks)
Contract Status: Permanent
Location: Belfast
About the service
Extern's Multidisciplinary Homeless Support team (MDHST) has operated within the Belfast area since 2006. It provides a specialist service for individuals and families who are homeless or at risk of homelessness and who also experience additional complex needs including addictions, mental health difficulties, learning disability, and family breakdown. The team offers a range of professional interventions, has developed successful partnerships with core agencies across statutory, voluntary and community sectors, and advocates for appropriate service provision and support planning to realize the potential of each service user. The approach promotes change through a high tolerance, low threshold methodology, incorporating harm reduction principles.
This post will be based within our Floating Support service, which involves working with people with complex needs and those recently granted Refugee status in Northern Ireland. As a key worker you will offer a pragmatic and holistic assessment, care planning and structured ongoing support to people who are in their own accommodation and integrating into the community. The role involves working in partnership with service users in their home environment and includes practical assistance, evidence-based interventions, advocacy, liaison with statutory and voluntary agencies, and assessing, managing and working effectively with risk.
The closing date for all completed applications is: 12:00pm on 3rd June 2026.
Benefits:
- 26 days annual leave, increasing to 28 days after 3 years of service and 32 days after 5 years of service
- 11 statutory holidays
- Generous pension with employer contribution of 6.5%
- Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay
- Wellbeing programmes
- Comprehensive induction and training
- Regular supervision
- Employee Assistance Programme
- Bike to Work Scheme
Extern is an Equal Opportunities Employer.
Keyworker: Holistic Floating Support for Homeless Clients in Belfast employer: CIH International Housing Group
Extern is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing and professional growth of its employees. With a focus on holistic support for homeless clients in Belfast, team members benefit from comprehensive training, generous leave policies, and a strong commitment to employee assistance programmes. Join us to make a meaningful impact in the community while enjoying a rewarding career with opportunities for advancement.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Keyworker: Holistic Floating Support for Homeless Clients in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially when it comes to supporting individuals with complex needs.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences related to homelessness support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Keyworker: Holistic Floating Support for Homeless Clients in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Keyworker role. We want to see how you can bring your unique perspective to our Multidisciplinary Homeless Support team.
Showcase Your Passion:Let us know why you're passionate about supporting homeless clients and working with complex needs. A genuine interest in making a difference will really stand out in your written application.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you understand the role of a Keyworker in a Holistic Floating Support team. Familiarise yourself with the challenges faced by homeless clients and the importance of a multi-disciplinary approach. This will show your genuine interest and commitment to the role.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to connect with individuals facing complex needs. Share examples from your past experiences where you've successfully supported someone through a difficult situation. This will highlight your suitability for working with vulnerable populations.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, the support services offered, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and work style.
✨Be Ready for Scenario-Based Questions
Expect to be asked how you would handle specific situations involving risk management or client advocacy. Think through potential scenarios beforehand and outline your thought process on how you would approach these challenges effectively.
