At a Glance
- Tasks: Support individuals and families facing homelessness with tailored care and practical assistance.
- Company: Join Extern's dedicated Multidisciplinary Homeless Support team in Belfast.
- Benefits: Enjoy 26 days annual leave, generous pension, and wellbeing programmes.
- Other info: Permanent role with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in support work and a passion for helping those in need.
The predicted salary is between 25614 - 31325 £ per year.
Salary: Grade 5 salary scale: £25,614 - £31,325 per annum
Hours: 40 rota shift working hours (including breaks)
Contract Status: Permanent
Location: Belfast
About the service
Extern's Multidisciplinary Homeless Support team (MDHST) has operated within the Belfast area since 2006. It provides a specialist service for individuals and families who are homeless or at risk of homelessness and who also experience additional complex needs including addictions, mental health difficulties, learning disability, and family breakdown. The team offers a range of professional interventions, has developed successful partnerships with core agencies across statutory, voluntary and community sectors, and advocates for appropriate service provision and support planning to realize the potential of each service user. The approach promotes change through a high tolerance, low threshold methodology, incorporating harm reduction principles.
This post will be based within our Floating Support service, which involves working with people with complex needs and those recently granted Refugee status in Northern Ireland. As a key worker you will offer a pragmatic and holistic assessment, care planning and structured ongoing support to people who are in their own accommodation and integrating into the community. The role involves working in partnership with service users in their home environment and includes practical assistance, evidence‑based interventions, advocacy, liaison with statutory and voluntary agencies, and assessing, managing and working effectively with risk.
The closing date for all completed applications is: 12:00pm on 3rd June 2026.
Benefits:
- 26 days annual leave, increasing to 28 days after 3 years of service and 32 days after 5 years of service
- 11 statutory holidays
- Generous pension with employer contribution of 6.5%
- Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay
- Wellbeing programmes
- Comprehensive induction and training
- Regular supervision
- Employee Assistance Programme
- Bike to Work Scheme
Extern is an Equal Opportunities Employer.
Keyworker Floating Support (Multi-Disciplinary Homeless Support team) in Belfast employer: CIH International Housing Group
Extern is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as enhanced leave, a robust pension scheme, and comprehensive training, team members are empowered to make a meaningful impact in the lives of those facing homelessness in Belfast. Join us in a role that not only provides job satisfaction but also fosters personal development and community engagement.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Keyworker Floating Support (Multi-Disciplinary Homeless Support team) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that keyworker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to homelessness support. Think about your experiences and how they relate to the role. We suggest doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak with potential employers, let them know why you care about supporting individuals with complex needs. We believe that genuine enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you that keyworker position!
We think you need these skills to ace Keyworker Floating Support (Multi-Disciplinary Homeless Support team) in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Keyworker Floating Support role. We want to see how you can contribute to our multidisciplinary team and support those in need.
Showcase Your Passion:Let your enthusiasm for helping individuals facing homelessness shine through in your application. We’re looking for candidates who genuinely care about making a difference, so share any relevant experiences that demonstrate your commitment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application efficiently. Plus, it shows you’re keen on joining us at Extern!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you understand the role of a Keyworker in a Multi-Disciplinary Homeless Support team. Familiarise yourself with the challenges faced by individuals experiencing homelessness and those with complex needs. This will help you demonstrate your knowledge and passion during the interview.
✨Show Empathy and Understanding
In this role, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals facing difficulties. Highlight how you approached these situations with compassion and understanding, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, support structures, and the specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Your STAR Technique
Use the STAR (Situation, Task, Action, Result) technique to structure your answers. This method helps you articulate your experiences clearly and effectively, making it easier for the interviewers to see how your skills align with the role's requirements.
