Resident Experience Liaison Lead in Basingstoke

Resident Experience Liaison Lead in Basingstoke

Basingstoke Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support cladding remediation projects by building relationships and ensuring smooth on-site delivery.
  • Company: Lawtech, a leader in lawtech solutions with a focus on community engagement.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to improving community living standards.
  • Why this job: Make a real difference in residents' lives while working on impactful projects.
  • Qualifications: Strong communication skills and experience in customer service or project coordination.

The predicted salary is between 29700 - 36300 Β£ per year.

Lawtech is seeking a Resident Liaison Officer to support cladding remediation projects across London and the Southeast. You will build and maintain positive relationships with residents, subcontractors, client representatives and the Lawtech team to ensure smooth on-site delivery.

Responsibilities include maintaining customer service systems, handling surveys and communications, drafting responses, coordinating site visits, and ensuring health and safety compliance.

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Resident Experience Liaison Lead in Basingstoke employer: CIH International Housing Group

Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.

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Contact Details:

CIH International Housing Group Recruitment Team

We think you need these skills to ace Resident Experience Liaison Lead in Basingstoke

Relationship Building
Customer Service
Communication Skills
Survey Handling
Drafting Responses
Site Coordination
Health and Safety Compliance