At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and ensure top-notch hotel standards.
- Company: Join Dalata Hotel Group, a leader in hospitality with a heart for service.
- Benefits: Enjoy free meals, discounts on stays, and access to professional development through Dalata Academy.
- Other info: Be part of a fun, inclusive team with great growth opportunities and regular charity events.
- Why this job: Elevate your hospitality career while inspiring a team and making guests smile.
- Qualifications: 2+ years in accommodation management and strong communication skills required.
Are you looking for the next step in your hospitality career? Join Dalata Hotel Group as an Accommodation Manager and elevate your career in hospitality! With access to the Dalata Academy, you'll have the opportunity to enhance your skills through comprehensive training courses designed to support your growth.
This position provides an excellent chance to collaborate with experienced team members in a nurturing environment. As a leader, you will inspire your team to create memorable guest experiences, drive performance, and foster a strong culture of teamwork. If you are passionate about hospitality and eager to advance your career, we invite you to seek a career at Dalata Hotel Group!
Your Job
- Monitor the standard of work to ensure the highest quality.
- Delegate room assignments to accommodation and housekeeping staff.
- Develop employees to prepare them for advancement in their careers.
- Ensure compliance with all health and safety (H&S) and standard operating procedures.
- Oversee the cleanliness of all public areas in the hotel, including the conference suite and leisure facilities to ensure we deliver on our guest promises.
- Collaborate with the Maintenance department to maintain consistently high hotel standards.
What You Will Need
- At least 2 years of experience in an Accommodation Department at a supervisory level.
- Excellent organizational skills.
- Strong communication skills.
- Flexibility to assist in other departments when needed.
Benefits
- Free employee meals on duty.
- 50% Off F&B in all properties.
- € / £60 employee rate on rooms for all Dalata owned hotels.
- 30% off Friends & Family rate.
- Extra AL day for every year worked (5 days to maximum of 5 days).
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes.
- Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events.
Closing Date for applications is 26th July 2026.
About us
Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Accommodation Manager: Guest Experience & Team Growth employer: CIH International Housing Group
Dalata Hotel Group is an exceptional employer that prioritises the growth and development of its employees within a vibrant hospitality environment. With access to the Dalata Academy for comprehensive training, generous benefits including free meals, discounted stays, and a strong focus on teamwork and employee appreciation, you will thrive in a culture that values your contributions and fosters career advancement. Join us in creating memorable guest experiences while enjoying a supportive workplace that celebrates diversity and inclusivity.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager: Guest Experience & Team Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like CIH International Housing Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to CIH International Housing Group
Don't be shy about reaching out to CIH International Housing Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about CIH International Housing Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at CIH International Housing Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
