At a Glance
- Tasks: Coordinate accommodation for ex-offenders, ensuring timely and accurate processing of requests.
- Company: Join Mears, a company dedicated to making a positive impact in the community.
- Benefits: Enjoy 25 days annual leave, staff perks, and volunteering opportunities.
- Other info: Dynamic role with comprehensive training and a supportive work environment.
- Why this job: Make a difference in people's lives while developing your administrative skills.
- Qualifications: Experience in office administration and strong IT skills required.
The predicted salary is between 28500 - 30000 £ per year.
The Accommodation Coordinator will process referrals for ex-offenders leaving prison, ensuring timely and accurate handling of accommodation requests. The role involves reviewing referrals, drafting and issuing correspondence, and maintaining regular communication via email with internal teams and external partners. Working confidently across Microsoft platforms, you will update records, manage bed-space reports, and handle sensitive data in line with information-sharing and confidentiality requirements. Although allocation decisions are made elsewhere, you will update internal systems including VECO to reflect placements and changes. The post also requires completing risk assessments – comprehensive training is provided, but candidates must be comfortable assessing and managing risk within a criminal justice setting.
Key Criteria
- Provide excellent customer service, ensuring a positive experience for service users
- Demonstrate previous experience working in an office administration environment
- Confidently make and answer phone calls as part of daily coordination
- Carry out administrative duties with accuracy and attention to detail
- Be IT-literate, with strong proficiency in Microsoft platforms (e.g. Outlook, Excel, Teams)
- Communicate effectively with colleagues, stakeholders, and service users, showing strong interpersonal skills
- Confidence and ability to work in a fast-paced environment
- Experience working within the criminal justice sector
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work
- Volunteering Leave – support for paid volunteering in the community
- Staff perks with Mears Rewards – discounts of up to 10% on groceries, holidays, eye test vouchers, a Share Save scheme, and more
- Family-friendly policies
- Access to EAP counselling sessions
Eligibility: All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
Background checks: All our roles are subject to relevant Background, Identity & Security checks before commencement of employment. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
Accommodation Co-ordinator employer: CIH International Housing Group
Mears Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As an Accommodation Coordinator in Durham, you will benefit from generous annual leave, family-friendly policies, and unique perks like volunteering leave and discounts through Mears Rewards, all while making a meaningful impact in the community by assisting ex-offenders in their transition to stable housing.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Co-ordinator
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at CIH International Housing Group!
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We think you need these skills to ace Accommodation Co-ordinator
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at CIH International Housing Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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Align with Company Culture:Make sure your application speaks to CIH International Housing Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at CIH International Housing Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with CIH International Housing Group.
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A full-time HR role at CIH International Housing Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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