At a Glance
- Tasks: Lead compliance operations and enhance processes for a world-class compliance programme.
- Company: Join Cigna Healthcare, a leader in health advocacy and customer empowerment.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on compliance while working with a dynamic team.
- Qualifications: 8+ years in audit or project management; strong attention to detail required.
The predicted salary is between 63000 - 77000 £ per year.
Are you someone passionate about operational performance and continuous improvement? IH Central Compliance seeks a Central Compliance Lead Analyst to facilitate the operations of the Central Compliance team to deliver a world-class proactive compliance program, and high quality service.
The Central Compliance Lead Analyst provides advanced professional input to complex Compliance assignments/projects, and independently supports the implementation of IH Central Compliance Program and achieving program objectives; they work autonomously, only requiring expert level subject-matter support from others.
Key Responsibilities
- FinScan: Develop a deep understanding of ABAC, Sanctions, AML and FinScan to enable Cigna’s needs in complying with applicable regulations and Cigna policy. Partner with Legal IT, operations and business unit stakeholders to enable Central Compliance to advise on design and system enhancements to FinScan. Provide daily ongoing FinScan support (including screening, clearing alerts for Finscan, verifying FinScan lists, reporting on FinScan metrics and ongoing FinScan monitoring and maintenance). Analyse screening data, user feedback and operational metrics to identify optimization opportunities.
- Monitoring & Testing: Prepare annual Central Compliance monitoring and testing plan and executing on testing of ABAC, Sanctions and AML controls in scope. Exercises sound risk-based judgment in the evaluation, selection, and adaptation of areas of controls testing in plan.
- Remediation Action Item Oversight: Monitor progress, track (non-completion) risks and implement mitigation strategies to oversee full execution remediation action items post-investigation cross-functionally and collaboratively.
- Compliance Program Enhancement: Spend 15-25% of time managing assigned special, and more complex projects in Annual Compliance Plan. Monitor progress, track (non-completion) risks and implement mitigation strategies to enable full execution of Annual Compliance Plan.
- Compliance Operations: Provide Head of Central Compliance with budget analysis and management recommendations; incorporate feedback. Capture full external counsel spend on compliance matters across IH to aid active spend management. Monitor operational costs for improved budget forecasting accuracy. Supervise and track legal billing, including rate approvals, invoice review and payment; resolve invoice processing issues.
- General: Support IH Central Compliance team on any other matters.
Requirements
- BA/BS requirement (law or accounting a plus but not essential)
- Minimum 8 years of experience, preferably in audit, assurance or project management.
- Strong attention to detail essential.
- A strong understanding of claims processing, customer and payment screening workflows.
- Hands on experience using FinScan or similar screening tools a plus.
- Highly organized, data-driven and adaptable to changing business priorities and can multitask and deliver results within timelines.
- Strong collaborative and interpersonal skills; customer-service oriented; high integrity; inclusive approach and respect for all levels of employees.
- Collaborative mindset with a strong sense of urgency, ownership and accountability.
About Cigna Healthcare: Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
Central Compliance Operations Lead Analyst - Cigna Healthcare in Greenock employer: Cigna Healthcare
Cigna Healthcare is an exceptional employer that prioritises employee well-being and professional growth within a supportive and collaborative culture. With a competitive salary, private medical insurance, and educational development programmes, employees are empowered to thrive in a multicultural environment, whether working from the Glasgow office or remotely in the UK or Spain. Joining Cigna means contributing to meaningful change in global healthcare while enjoying a work-life balance that fosters both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Central Compliance Operations Lead Analyst - Cigna Healthcare in Greenock
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Cigna Healthcare looking for candidates who are engaged and informed.
We think you need these skills to ace Central Compliance Operations Lead Analyst - Cigna Healthcare in Greenock
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Cigna Healthcare. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Cigna Healthcare
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Cigna Healthcare’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
