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- Tasks: Lead and coach a team of telemarketers to achieve targets and ensure compliance.
- Company: Leading insurance provider in Glasgow with a focus on health impact.
- Benefits: Hybrid working model, full-time hours, and opportunities for personal development.
- Why this job: Make a real difference in health while developing your leadership skills.
- Qualifications: Strong customer focus, excellent communication, and experience in coaching or managing teams.
- Other info: Join a supportive environment that values proactive development.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance provider in Glasgow is looking for a Telemarketing Representative to lead and coach a team of telemarketers. The role involves setting targets, supporting team members, and ensuring compliance.
Candidates should have a strong customer focus, excellent communication skills, and experience in coaching or managing a team.
This position offers a hybrid working model with full-time hours. Join us in making a real impact on health through proactive support and development.
Telemarketing Team Leader - Hybrid (Glasgow) employer: Cigna Health and Life Insurance Company
Contact Detail:
Cigna Health and Life Insurance Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Team Leader - Hybrid (Glasgow)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in making an impact.
✨Tip Number 2
Practice your pitch! You’ll want to clearly communicate your experience in coaching and managing teams. Think about specific examples that highlight your customer focus and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Telemarketing Team Leader - Hybrid (Glasgow)
Some tips for your application 🫡
Show Off Your Leadership Skills: When you're writing your application, make sure to highlight any experience you have in coaching or managing a team. We want to see how you've led others to success and how you can bring that to our telemarketing team.
Customer Focus is Key: Don’t forget to emphasise your strong customer focus! Share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of customer satisfaction in our industry.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cigna Health and Life Insurance Company
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific role of a Telemarketing Team Leader. Brush up on key terms and concepts, as well as the company's values and mission. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached individuals. Highlight how you set targets, supported team members, and ensured compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Customer Focus
Since the role requires a strong customer focus, think of instances where you've gone above and beyond for customers. Be ready to discuss how you would instil this mindset in your team and ensure they deliver exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team's current challenges, the company culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
