Broker Sales Executive (French Speaking) in Glasgow

About the Role

Reporting to the Broker Sales Manager, you will be responsible for driving profitable growth within the Broker channel through proactive account management, business development and relationship expansion.

The role will work closely with brokers to identify new sales opportunities, grow existing accounts, increase market penetration and support the achievement of key commercial objectives.

Core Objectives

• Sales Growth
• Broker Channel Development
• Strategic Relationship Management
• Account Retention & Persistency
• New Business Acquisition
• Cross-Sell & Up-Sell Opportunities
• Customer and Broker Advocacy

Responsibilities

• Achieve and exceed individual and team sales targets, KPIs and revenue objectives.
• Develop and manage relationships with assigned broker partners to maximise new business opportunities and account growth.
• Conduct proactive outbound calls and virtual meetings with brokers to identify sales opportunities, generate pipeline and drive business development activity.
• Build and execute account plans to strengthen broker engagement, increase market share and support business growth objectives.
• Identify opportunities for cross-selling and upselling Cigna products and solutions within existing broker relationships.
• Support broker acquisition activities and develop relationships with prospective broker partners.
• Partner with brokers to understand their clients’ needs and position appropriate solutions to secure new business opportunities.
• Maintain a strong understanding of market trends, competitor activity and customer requirements to identify growth opportunities.
• Collaborate with internal stakeholders including Sales, Underwriting, Client Management and Operations to deliver an exceptional broker and customer experience.
• Maintain accurate pipeline, sales activity and opportunity records within CRM systems.
• Ensure all activities are conducted in accordance with regulatory requirements and company policies.

What You’ll Bring to the Role

• Experience within a Customer Service/Contact Centre environment is essential.
• Demonstrated experience working within a team environment.
• Experience of working in a multilingual capacity would be beneficial.
• 2+ years of sales experience is preferred.
• Outbound sales experience or a good knowledge of insurance products is preferred.
• A proven track record of success.

Skills and Qualities

• Proven experience in a Sales, Account Management or Business Development role.
• Experience working within the insurance, healthcare or financial services sector is desirable.
• Demonstrated success in building and managing external client or broker relationships.
• Strong outbound sales, lead generation and business development experience.
• Proven ability to identify opportunities, develop pipelines and convert prospects into revenue.
• Excellent communication, negotiation and influencing skills.
• Strong commercial awareness and customer‑focused mindset.
• Ability to manage multiple broker relationships while delivering against sales targets.
• Experience working within a regulated environment is advantageous.
• Experience working in a multilingual environment would be beneficial.
• A proven track record of consistently achieving or exceeding sales objectives.

Benefits

• Competitive salary plus uncapped bonus.
• Monthly, quarterly, yearly incentives.
• £8 lunch expense when in the office.
• Multicultural and hybrid working environment (2 days in the office).
• Private Medical Insurance.
• Employee Wellbeing Benefits.
• Educational Development Program.

Equal Opportunity

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.