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- Tasks: Manage client invoicing and ensure accuracy in billing processes.
- Company: Join Cigna Healthcare, a global leader in health services.
- Benefits: Enjoy competitive salary, private medical insurance, and educational development.
- Other info: Dynamic, multicultural environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on client experiences while growing your career.
- Qualifications: Experience in billing or administration with strong numerical skills.
The predicted salary is between 30000 - 40000 £ per year.
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Our mission is to improve the health, well‑being, and peace of mind of those we serve.
You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
As a Premium Billing Analyst, you support the accurate and timely invoicing of clients, helping ensure premiums are billed correctly and in line with agreed processes. This role plays an important part in client experience, requiring ownership, attention to detail, and the ability to manage work in a fast‑paced, changing environment.
What You’ll Do
- Manage a portfolio of clients, ensuring invoices are issued accurately and on time according to agreed billing schedules
- Set up and maintain group information within billing and administration systems to support correct invoicing outcomes
- Create manual invoices when required, ensuring accuracy and appropriate documentation
- Respond to invoicing queries, working with internal teams and IT to investigate issues and see them through to resolution
- Proactively explain invoices to clients, helping them understand what has been billed and why
- Produce and share invoicing, commission, and credit control reports to support business needs
- Monitor and follow up on outstanding premiums in line with credit control procedures
What You’ll Bring
- Experience in billing, invoicing, or administration in an operational or finance environment
- Strong numerical ability with a consistently high level of accuracy
- Education to Higher Grade standard or equivalent, including Mathematics and English
- Confidence using common PC applications, including Excel and Word
- Ability to manage competing priorities and meet turnaround times
- A customer‑focused approach to handling queries and resolving issues
Skills
- Soft Skills
- Clear written and verbal communication
- Strong interpersonal skills and relationship management
- Problem‑solving and follow‑through
- Ability to work independently while collaborating with others
- Comfort working under pressure and adjusting priorities
- Invoicing and billing processes
- Data accuracy and reconciliation
- Reporting and basic data analysis
- Use of billing and administration systems
Nice to Have
- Experience in healthcare, insurance, or financial services environments
- Exposure to commission processing or broker payments
- Experience supporting credit control activities
- Familiarity working across multiple systems
Why Join Us
- Competitive salary
- Multicultural and hybrid working environment
- Private Medical Insurance
- Employee Wellbeing Benefits
- Educational Development Program to support learning and career growth
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support.
Billing Administrator in Greenock employer: Cigna Group
Contact Detail:
Cigna Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator in Greenock
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Cigna. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching Cigna's values and mission. Show us how your skills align with their goals, especially in billing and customer service. We love candidates who are genuinely interested!
✨Tip Number 3
Practice common interview questions related to billing and invoicing. Think about how you can demonstrate your attention to detail and problem-solving skills. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you're enthusiastic about the role and appreciate the opportunity.
We think you need these skills to ace Billing Administrator in Greenock
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Billing Administrator role. Highlight your experience in billing, invoicing, or administration, and show how your skills align with what we’re looking for at Cigna Healthcare.
Showcase Your Attention to Detail: Since this role requires a high level of accuracy, be sure to mention any specific examples where your attention to detail made a difference. We love seeing how you’ve managed competing priorities while maintaining quality in your work.
Communicate Clearly: Your written communication skills are key! Use clear and concise language in your application. This not only reflects your ability to communicate effectively but also shows us that you understand the importance of clarity in invoicing and client interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it gives you a chance to explore more about our culture and values at Cigna Healthcare!
How to prepare for a job interview at Cigna Group
✨Know Your Numbers
As a Billing Administrator, you'll need to demonstrate strong numerical skills. Brush up on your basic maths and be ready to discuss how you've handled invoicing or billing in the past. Prepare examples that showcase your attention to detail and accuracy.
✨Understand the Role
Familiarise yourself with the specific responsibilities of a Premium Billing Analyst at Cigna Healthcare. Be prepared to explain how your previous experience aligns with their needs, especially in managing client portfolios and resolving invoicing queries.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly and concisely. Think of scenarios where you successfully explained complex information to clients or colleagues, and be ready to share those stories.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of times when you faced challenges in billing or administration and how you resolved them. Highlight your proactive approach and ability to work under pressure while maintaining accuracy.