Senior People & Culture Adviser (maternity cover contract) in London

Cifas is the UK’s leading fraud prevention service, managing the largest database of instances of fraudulent conduct in the country. Our members are organisations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime. Operating as a not-for-profit means our teams put all their efforts into our mission of fighting fraud, rather than creating a financial return for shareholders. Fraud presents a serious and significant threat to the UK and our role in protecting businesses, the public and the economy from fraud is now more important than ever before. As a result, we have ambitious plans to innovate and create new services and products that will significantly improve the way that we and our members tackle fraud. Our employees play a crucial part in ensuring we remain the UK's leading fraud prevention service, whilst also ensuring our members remain at the heart of everything we do.

The role:

We are currently looking for a Senior People & Culture Adviser to join the team for up to 15 months to cover a period of maternity leave. The successful applicant will be working alongside a great, supportive team and will report directly into the People & Culture Manager. The role plays a key part in delivering the People and Culture agenda, bringing people policies and activities to life while providing supportive, practical HR generalist guidance to employees and line managers adhering to company policies and procedures. With a strong focus on absence management and wellbeing, the role also supports the smooth day-to-day management of people systems, payroll administration, and employee benefits, helping to create a positive and well-supported employee experience.

Responsibilities & accountabilities:

• Providing expert guidance, coaching and feedback on people related matters in line with company policies, best practice, current employment law and our company values.
• Proactively supporting people managers with coaching, and feedback for their team and wider People & Culture initiatives.
• Supporting or leading employee relations matters (performance management, conduct, capability, absence etc) by providing expert guidance on employment matters or case management.
• Leading the flexible working request process, applying company policy and continuously improving procedures to balance employee flexibility with business requirements.
• Leading wellbeing initiatives to promote employee wellbeing and minimise absence levels.
• Conducting employee exit interviews and analysing the data to identify trends, highlighting concerns, and making recommendations for organisational improvements.
• Managing the company’s third-party benefits partners.
• Supporting or leading people projects or initiatives as allocated to support in delivery the People Strategy and Business Strategy, and contributing to key HR Projects as required.
• Supporting the recruitment process, providing cover when required.
• Providing support to deliver the employee onboarding process, providing cover when required.
• Supporting the accurate completion of the monthly and yearly payroll activities including pension and benefits, liaising with third-party suppliers, as required, and ensuring internal approval processes are completed in addition to supporting annual remuneration and bonus activities.
• Ensuring that all people data is always secure, current and accurate. Producing data reports as required.

To be successful in this role, you will have:

• Ideally CIPD qualification to level 5, or equivalent qualifications.
• A business degree would be desirable.
• Proven experience as a HR Generalist with knowledge and practical application of employment law.
• Experience of using HR Information systems including system management, data management, reporting; using data, metrics to evidence and inform decision making essential.
• Payroll management experience, including benefits and pensions administration.
• Previous experience of undertaking strategic talent resourcing activities, creating effective toolkits and solutions including designing and running assessment centres.
• Experience of creating positive employer brand and people experience solutions.
• A ‘can do’ solutions focused approach, being resourceful, working to make things happen whilst taking others along with them.
• A creative and analytical thinking style, applying tenacity in the face of obstacles.
• Proven excellent interpersonal and negotiation skills with the ability to persuade influence and, when appropriate, challenge with tact and diplomacy.
• A relentless drive to improve performance and deliver outstanding results through more effective ways of working.
• Excellent communication style and approach with engaging written skills.
• The ability to build strong relationships with the team and Cifas employees at all levels.
• An understanding of the impact within the team and with colleagues within the business.
• High level of personal integrity, displaying respect and empathy for others whilst being consistent, open and honest.
• The ability to work professionally to deadlines and work collaboratively in a team environment.
• Excellent skills in Microsoft applications, including Excel, Outlook and Teams.

In return we offer:

In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes: Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events. Generous annual leave, plus