Project Manager - JustMe (12 month FTC) in London

London Full-Time No working from home possible

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We're looking for an organised and proactive Project Manager who thrives in dynamic environments, enjoys solving problems and can confidently manage competing priorities, risks and dependencies.

This is a unique opportunity to play a pivotal role in the delivery of JustMe, an innovative and strategically important consumer product that will be adopted by the whole of the UK. Working at the heart of the programme, the Project Manager will lead the planning, coordination and delivery of this complex initiative that has the potential to make a huge impact for every consumer in the UK.

Partnering closely with the Product Manager, delivery teams, external global partners and key stakeholders, the successful candidate will turn ambition into action, translating priorities into clear, achievable plans and ensuring delivery remains on track. This is a highly visible, hands-on role where your ability to bring structure, pace and accountability will be critical to success.

Key Responsibilities

Working alongside industry specialists, the successful candidate will be responsible for:

Developing, maintaining and communicating detailed project plans, milestones, dependencies and delivery schedules for the JustMe pilot.
Coordinating cross functional teams and external partners to ensure successful project delivery.
Translating business priorities and roadmap activities into achievable delivery plans.
Managing project risks, issues, assumptions and dependencies, escalating where required.
Monitoring progress against objectives, holding stakeholders accountable for agreed actions and deliverables.
Producing regular status reports, providing clear visibility of progress.
Facilitating project meetings ensuring actions are clearly recorded and progressed
Working collaboratively with internal and external stakeholders to manage expectations and maintain alignment on objectives, timelines and deliverables.
Maintaining project documentation, reporting and delivery artefacts, ensuring stakeholders have clear visibility of progress and key decisions.
Working with other project managers, the product team and the wider business to identify and track critical path dependencies that may affect delivery.
Implementing and managing change controls where required to ensure project objectives remain achievable and aligned to business priorities.

Skills, Knowledge and Expertise

To be successful in this role, you will have:

Proven experience delivering complex projects from initiation through to implementation, achieving agreed scope, timescales and budget.
Strong planning, organisational and prioritisation skills, with the ability to manage multiple workstreams and competing priorities.
Experience coordinating cross-functional teams and driving delivery across technical and non-technical stakeholders.
Excellent stakeholder management and influencing skills, with the confidence to challenge constructively and build effective relationships at all levels.
Demonstrable experience identifying, managing and mitigating project risks, issues and dependencies to maintain delivery momentum.
Strong communication and facilitation skills, with experience leading project meetings, workshops and governance forums.
Experience working within Agile, Waterfall or hybrid delivery environments, using project management tools to support planning, reporting and delivery.
Experience using Aha! for roadmap planning, prioritisation and delivery management would be desirable.
Proactive, solutions-focused and self-motivated, with the ability to deliver in fast-paced environments; experience delivering pilots, product launches or technology-based solutions would be advantageous.
Knowledge of fraud prevention, identity verification, financial services or technology based solutions would be beneficial.

Benefits

In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:

Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
Generous annual leave, plus bank holidays
Private healthcare
Excellent pension package through salary sacrifice
Personal and professional growth
Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.

We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whilst keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.

We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.

If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.