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- Tasks: Drive technical engagement and deliver compelling presentations to shape customer outcomes.
- Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on individual growth, and commitment to social impact.
- Other info: Diverse and inclusive workplace with opportunities for career development.
- Why this job: Join a team that blends advanced technology with meaningful customer relationships.
- Qualifications: 8+ years in technical pre-sales, strong communication skills, and problem-solving abilities.
The predicted salary is between 70000 - 90000 ÂŁ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is seeking a UK Markets Senior System Engineer (Pre‑Sales) to play a critical role in shaping customer outcomes through technical leadership and trusted partnership. This position sits at the intersection of advanced networking technology and customer strategy, enabling service providers and enterprises across the UK to build adaptive, high‑performance networks.
How You Will Make An Impact
- Drive technical engagement with prospective and existing customers to understand business challenges and translate them into differentiated networking solutions.
- Deliver compelling technical presentations, demonstrations, and proofs of concept across Ciena’s portfolio, aligned to customer objectives.
- Partner closely with sales leadership to develop account strategies, identify growth opportunities, and support revenue expansion.
- Lead deep technical discussions and solution design, addressing customer requirements with clarity and confidence.
- Act as a trusted technical advisor, building long‑term relationships with key customer stakeholders.
- Resolve complex technical challenges throughout the pre‑sales lifecycle with a structured, consultative approach.
- Maintain deep awareness of market trends, competitor solutions, and Ciena’s product roadmap.
The Must Haves
- 8+ years of experience in technical pre‑sales, systems engineering, or a related role within the telecommunications or networking industry.
- Proven expertise in optical networking, packet networking, and software‑defined networking (SDN).
- Strong customer‑facing communication skills, with the ability to explain complex concepts to both technical and non‑technical audiences.
- Demonstrated success delivering high‑impact technical presentations and solution demonstrations.
- Solid understanding of the technical sales cycle and customer acquisition strategies.
- Strong problem‑solving skills with a methodical, analytical approach.
- Ability to influence technical decision‑making and align solutions to customer and business needs.
Nice To Haves
- Experience supporting UK service provider or large enterprise customers.
- Background in leading or supporting technical negotiations.
- Exposure to automation, network management, or analytics‑driven networking solutions.
- Experience delivering customer or partner technical training sessions.
- Familiarity with multi‑vendor networking environments.
- Comfort working in complex, matrixed sales organizations.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects our employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
UK Markets Senior System Engineer (Pre-Sales) employer: Ciena
Contact Detail:
Ciena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Markets Senior System Engineer (Pre-Sales)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Prepare a killer portfolio or presentation that highlights your technical expertise and past successes. When you get the chance to meet with potential employers, use this as a tool to demonstrate how you can solve their problems and add value to their team.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating your thought process clearly, especially when discussing complex technical concepts. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note to express your appreciation. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace UK Markets Senior System Engineer (Pre-Sales)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in technical pre-sales and networking, and don’t forget to showcase those customer-facing skills that Ciena values so much.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the UK Markets Senior System Engineer role. Share specific examples of how you've tackled challenges in the past and how you can drive impact at Ciena.
Showcase Your Technical Skills: We want to see your expertise in action! Include details about your experience with optical networking, SDN, and any relevant projects. This will help us understand how you can contribute to our team and support our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Ciena!
How to prepare for a job interview at Ciena
✨Know Your Tech Inside Out
Make sure you’re well-versed in optical networking, packet networking, and SDN. Brush up on Ciena’s product portfolio and be ready to discuss how these technologies can solve customer challenges. This will show your technical prowess and help you engage confidently with the interviewers.
✨Master the Art of Presentation
Since you'll be delivering technical presentations, practice explaining complex concepts in simple terms. Use examples from your past experiences to illustrate your points. This will demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Understand Customer Needs
Research common challenges faced by UK service providers and large enterprises. Be prepared to discuss how you would approach these issues and tailor solutions to meet specific customer needs. This shows that you’re not just technically skilled but also customer-focused.
✨Build Rapport with Interviewers
Remember, this role is about building long-term relationships. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences at Ciena. This will help you come across as a trusted advisor, which is key for the position.