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- Tasks: Lead digital transformation and enhance Supply Chain processes for a global tech leader.
- Company: Ciena, a pioneer in high-speed connectivity with a people-first culture.
- Benefits: Competitive salary, comprehensive benefits, and flexible work environment.
- Why this job: Make a significant impact on Ciena's global operations and drive innovation.
- Qualifications: 10+ years in process transformation and strong expertise in workflow automation.
- Other info: Join a diverse team committed to respect, value, and inclusion.
The predicted salary is between 141100 - 225300 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This role shapes how Supply Chain operates at scale. The Director, Supply Chain Process & Enablement defines the architecture, orchestration, and capabilities that elevate process excellence, unlock automation, and ready the organization for intelligent, AI-enabled operations. This is a high-impact opportunity to influence Ciena’s global operating model, partnering across Sales, IT, Finance, Services, Customer Operations, and the Enterprise Transformation Office to build a modern, future-ready Supply Chain ecosystem.
How you will make an impact:
- Lead the design and governance of end-to-end Supply Chain process architecture, including Tier1–4 process maps, business rules, and standards.
- Drive a shift to process-centric execution by establishing scalable workflows designed for automation and cross-functional consistency.
- Define the Supply Chain capability roadmap aligned to enterprise transformation priorities and digital strategy.
- Direct the development and deployment of enterprise workflows spanning Order Management, Planning, Procurement, Fulfillment, Logistics, and Service Supply Chain.
- Partner closely with IT to align process requirements with digital capabilities, including workflow platforms, planning systems, and enterprise architecture.
- Establish process-performance metrics and cost-to-serve frameworks that inform decision-making and drive operational efficiency.
- Champion organizational readiness, enabling teams to adopt workflow automation, continuous improvement, and process-centric ways of working.
The must haves:
- 10+ years of experience in process transformation, shared services, Global Business Services (GBS), workflow automation, or digital capability enablement.
- Proven success leading enterprise-wide or cross-functional transformation initiatives.
- Strong expertise in process design, workflow governance, and operating model transformation.
- Direct experience partnering with IT on digital platforms, business-rule management, or workflow/BPM technologies (e.g., Pega, ServiceNow, Appian).
- Experience with enterprise toolsets such as Kinaxis (supply chain planning) or similar platforms.
- Strong analytical and problem-solving capabilities, with familiarity in cost-to-serve or financial performance metrics.
- Exceptional communication and influence skills to engage executives, technical teams, and cross-functional stakeholders.
Nice to haves:
- Experience in shared-services, GBS, supply chain operations, finance operations, or operational excellence roles.
- Exposure to ERP implementations, clean-core strategies, or enterprise architecture frameworks.
- Background in telecommunications, high-tech manufacturing, or complex enterprise environments.
- Master’s degree (MBA or equivalent).
- Experience designing AI-ready workflows or applying AI-based decisioning principles.
- Knowledge of workflow observability, business-rule externalization, or process-layer orchestration.
- Familiarity with cost-optimization initiatives across global operations.
Pay Range: The annual pay range for this position in Canada is $141,100 - $225,300. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(k) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Director, Digital and Process Transformation in Romsey employer: Ciena
Contact Detail:
Ciena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Digital and Process Transformation in Romsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Ciena or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching Ciena’s culture and values. Show them you’re not just about the skills but also about fitting into their people-first approach. Tailor your responses to reflect how you can contribute to their mission.
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of your past successes in process transformation and digital enablement. Use the STAR method (Situation, Task, Action, Result) to keep it structured and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Ciena team.
We think you need these skills to ace Director, Digital and Process Transformation in Romsey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process transformation and digital capabilities. We want to see how your skills align with the role of Director, Digital and Process Transformation at Ciena.
Showcase Your Impact: When detailing your past roles, focus on the impact you've made in previous positions. Use specific examples that demonstrate your success in leading enterprise-wide transformations and driving operational efficiency.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your key achievements stand out. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Ciena.
How to prepare for a job interview at Ciena
✨Know Your Stuff
Before the interview, dive deep into Ciena's mission and values. Understand their commitment to a people-first approach and how it aligns with your own experiences in process transformation. Be ready to discuss specific examples of how you've led similar initiatives.
✨Showcase Your Collaboration Skills
This role requires partnering across various departments. Prepare anecdotes that highlight your experience working with IT, Sales, and other teams. Emphasise your ability to communicate effectively and influence stakeholders at all levels.
✨Be Data-Driven
Ciena values analytical skills, so come prepared with metrics and data from your past projects. Discuss how you’ve used performance metrics to drive operational efficiency and decision-making in previous roles.
✨Embrace Change and Innovation
Highlight your experience with digital transformation and workflow automation. Be ready to discuss how you've implemented AI-ready workflows or optimised processes in your previous roles, showcasing your adaptability and forward-thinking mindset.