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- Tasks: Provide top-notch post-sales support for Blue Planet products and troubleshoot technical issues.
- Company: Leading tech company in Manchester with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact on customer satisfaction and product improvement in a global team.
- Qualifications: Strong networking knowledge, Linux skills, and excellent communication abilities.
- Other info: Join a dynamic team and enhance your technical expertise while making a difference.
The predicted salary is between 30000 - 48000 £ per year.
A leading technology company in Manchester is seeking an Advanced Technical Support Engineer to provide post-sales support for Blue Planet products. The role requires a strong understanding of networking, Linux, and troubleshooting. Candidates should have excellent communication skills and be able to work with global teams. This position offers a chance to make a significant impact on customer satisfaction and product improvement.
Advanced Tech Support Engineer – Blue Planet Orchestrator in Manchester employer: Ciena
Contact Detail:
Ciena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advanced Tech Support Engineer – Blue Planet Orchestrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with networking, Linux, and troubleshooting. Consider doing some hands-on practice or online courses to boost your confidence before the interview.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can demonstrate your problem-solving skills and communication abilities. Use real-life examples from your past experiences to show how you can make an impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Advanced Tech Support Engineer – Blue Planet Orchestrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with networking, Linux, and troubleshooting. We want to see how your skills align with the Advanced Technical Support Engineer role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Blue Planet products and how your background makes you a perfect fit for the team. We love seeing enthusiasm and a personal touch!
Show Off Your Communication Skills: Since this role involves working with global teams, it’s crucial to demonstrate your excellent communication skills. Whether it’s in your CV or cover letter, make sure to highlight experiences where you’ve effectively communicated complex ideas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Ciena
✨Know Your Tech Inside Out
Make sure you brush up on your networking and Linux skills before the interview. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical knowledge and problem-solving abilities.
✨Communicate Clearly
Since excellent communication skills are a must for this role, practice explaining complex technical concepts in simple terms. This will help demonstrate your ability to work with global teams and ensure customer satisfaction.
✨Research the Company and Products
Familiarise yourself with Blue Planet products and the company’s mission. Understanding their offerings will not only help you answer questions more effectively but also allow you to ask insightful questions that show your genuine interest in the role.
✨Prepare for Team Dynamics
Think about how you’ve collaborated with others in previous roles. Be ready to share examples of how you’ve worked with diverse teams, as this will highlight your adaptability and teamwork skills, which are crucial for this position.
