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- Tasks: Drive technical engagement and deliver compelling presentations to shape customer outcomes.
- Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on individual growth, and commitment to social impact.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
- Why this job: Join a team that empowers you to make a real difference in networking technology.
- Qualifications: 8+ years in pre-sales or systems engineering with strong communication skills.
The predicted salary is between 70000 - 90000 ÂŁ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is seeking a UK Markets Senior System Engineer (Pre‑Sales) to play a critical role in shaping customer outcomes through technical leadership and trusted partnership. This position sits at the intersection of advanced networking technology and customer strategy, enabling service providers and enterprises across the UK to build adaptive, high‑performance networks.
How You Will Make An Impact
- Drive technical engagement with prospective and existing customers to understand business challenges and translate them into differentiated networking solutions.
- Deliver compelling technical presentations, demonstrations, and proofs of concept across Ciena’s portfolio, aligned to customer objectives.
- Partner closely with sales leadership to develop account strategies, identify growth opportunities, and support revenue expansion.
- Lead deep technical discussions and solution design, addressing customer requirements with clarity and confidence.
- Act as a trusted technical advisor, building long‑term relationships with key customer stakeholders.
- Resolve complex technical challenges throughout the pre‑sales lifecycle with a structured, consultative approach.
- Maintain deep awareness of market trends, competitor solutions, and Ciena’s product roadmap.
The Must Haves
- 8+ years of experience in technical pre‑sales, systems engineering, or a related role within the telecommunications or networking industry.
- Proven expertise in optical networking, packet networking, and software‑defined networking (SDN).
- Strong customer‑facing communication skills, with the ability to explain complex concepts to both technical and non‑technical audiences.
- Demonstrated success delivering high‑impact technical presentations and solution demonstrations.
- Solid understanding of the technical sales cycle and customer acquisition strategies.
- Strong problem‑solving skills with a methodical, analytical approach.
- Ability to influence technical decision‑making and align solutions to customer and business needs.
Nice To Haves
- Experience supporting UK service provider or large enterprise customers.
- Background in leading or supporting technical negotiations.
- Exposure to automation, network management, or analytics‑driven networking solutions.
- Experience delivering customer or partner technical training sessions.
- Familiarity with multi‑vendor networking environments.
- Comfort working in complex, matrixed sales organizations.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects our employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
UK Markets Senior System Engineer (Pre-Sales) in London employer: Ciena
Contact Detail:
Ciena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Markets Senior System Engineer (Pre-Sales) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or clients, be ready to showcase your skills and experience. Prepare a few key points about how you can solve their problems and make an impact—this is your time to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups. After meeting someone or having an interview, drop them a quick message to thank them for their time and reiterate your interest. It shows you’re keen and keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, you’ll be one step closer to joining a company that values your growth and well-being.
We think you need these skills to ace UK Markets Senior System Engineer (Pre-Sales) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of UK Markets Senior System Engineer. Highlight your experience in technical pre-sales and any relevant projects that showcase your skills in optical networking and SDN.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with Ciena's mission. Don’t forget to mention your customer-facing communication skills!
Showcase Your Technical Expertise: In your application, be sure to highlight specific examples of how you've tackled complex technical challenges in the past. We want to see your problem-solving skills in action, especially in relation to networking solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Ciena
✨Know Your Tech Inside Out
Make sure you’re well-versed in optical networking, packet networking, and SDN. Brush up on Ciena’s product portfolio and be ready to discuss how these technologies can solve customer challenges. This will show your technical prowess and help you engage confidently with the interviewers.
✨Master the Art of Presentation
Since you'll be delivering technical presentations, practice your delivery style. Use clear, concise language and prepare to explain complex concepts to both technical and non-technical audiences. Consider doing mock presentations to friends or colleagues to refine your skills.
✨Understand Customer Needs
Research common challenges faced by service providers and enterprises in the UK market. Be prepared to discuss how you would approach these issues and translate them into tailored networking solutions. This shows that you’re not just technically savvy but also customer-focused.
✨Build Rapport with Interviewers
Remember, this role is about building long-term relationships. During the interview, aim to connect with your interviewers on a personal level. Ask insightful questions about their experiences at Ciena and share relevant anecdotes from your own career to create a genuine dialogue.