At a Glance
- Tasks: Manage lab assets and support team requirements with innovative technical solutions.
- Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, competitive salary, and opportunities for personal growth.
- Other info: Join a diverse team committed to respect, value, and inclusion.
- Why this job: Make a real impact in tech while collaborating with diverse teams across the globe.
- Qualifications: Bachelor’s degree in relevant fields and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach.
Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging.
We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
- How You Will Make An Impact
- Manage lab assets and maintain optical lab systems to support team requirements.
- Define customer-facing technical presentations, test plans, release notes, and engineering guides.
- Create and validate technical deliverables that enable new product feature and solution introductions.
- Deliver product demonstrations, lab trials, field trials, deployments, and solution tests.
- Capture product issues and customer enhancement requests and route feedback into R&D processes.
- Provide pre-sales and post-sales technical consultation, solution evaluation, design support, and engineering guidance.
- Resolve complex or urgent field issues escalated from the Global Technical Support organization.
- The Must Haves
- Education: Bachelor’s degree in Applied Science, Physics, Electrical Engineering, Communications Engineering, or a related discipline.
- Good knowledge of telecommunications and optical transport systems with a good understanding of photonic and optical protocol.
- Organized and detail-oriented team collaboration skills.
- Excellent English communication skills, including verbal and written communication.
- Presentation of technical and non-technical information to varied audiences.
- Ability to prioritize tasks and operate in a fast-paced, evolving environment.
- Ability to collaborate across multiple time zones and cultures.
- Reside in the United Kingdom and work extensively in a lab environment.
- Nice To Haves
- Application of instrumentation, lab environments, and test methodologies.
- Lab experience with optical measurements, including optical spectrum analyzers (OSA).
- Application of coding technologies such as Python.
- Application of Web UI technologies such as JSON.
- Application of northbound interfaces such as NETCONF.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.
Ciena values the diversity of its workforce and respects its employees as individuals.
We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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Technical Solutions Engineer P2 in London employer: Ciena
Ciena is an exceptional employer that fosters a culture of respect, growth, and belonging, making it an ideal workplace for professionals in the telecom industry. Located in Greater London, employees benefit from a vibrant work environment that encourages innovation and collaboration, alongside ample opportunities for personal and professional development. With a focus on cutting-edge technology and a commitment to employee well-being, Ciena stands out as a rewarding place to advance your career in data architecture and strategy.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Solutions Engineer P2 in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Ciena and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Ciena.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Technical Solutions Engineer P2 in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Ciena.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Ciena.
How to prepare for a job interview at Ciena
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
