At a Glance
- Tasks: Build lasting customer relationships and drive exceptional service delivery across EMEA.
- Company: Ciena, a leader in technology with a people-first culture.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative atmosphere with a focus on teamwork and innovation.
- Why this job: Make a real impact by influencing teams and ensuring customer satisfaction.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 51750 - 63250 £ per year.
Ciena is seeking a Customer Success Advocate (CSA) to build lasting customer relationships and drive world-class service delivery across EMEA. You will influence multiple teams, manage programs, and ensure deliverables meet commercial terms while supporting pre‑sales activities with guidance on services during bids.
The role emphasizes collaboration, strong communication, and a customer-focused mindset in a flexible, people-first environment.
EMEA Customer Success Advocate — Programs & Delivery employer: Ciena
Ciena is an exceptional employer that fosters a culture of respect, growth, and belonging, making it an ideal workplace for professionals in the telecom industry. Located in Greater London, employees benefit from a vibrant work environment that encourages innovation and collaboration, alongside ample opportunities for personal and professional development. With a focus on cutting-edge technology and a commitment to employee well-being, Ciena stands out as a rewarding place to advance your career in data architecture and strategy.
