Ciena in the United Kingdom is seeking a Customer Success Advocate (CSA) for the EMEA region. You will be the key driver of customer retention and growth, coordinating with sales and delivery teams to ensure exceptional service.
The role focuses on initiating programs, overseeing delivery, and solving post-sales challenges while aligning with contractual terms and revenue recognition.
#J-18808-Ljbffr
Customer Success Advocate — Program Delivery & Growth employer: Ciena
Ciena is an exceptional employer that fosters a collaborative and innovative work culture, where Data Scientists can thrive in tackling global supply chain challenges. With a strong emphasis on employee growth, Ciena offers opportunities for professional development through advanced analytics projects, while also prioritising sustainability and cost efficiency. Located in a dynamic environment, employees benefit from a diverse team atmosphere that encourages creativity and impactful contributions to the business.
