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For Companies At a Glance
- Tasks: Support service provider customers by bridging technology and sales with innovative solutions.
- Company: Ciena, a leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on well-being, and opportunities for personal growth.
- Why this job: Make a real impact by connecting cutting-edge tech with customer needs.
- Qualifications: Experience in technical sales or engineering, strong communication skills, and problem-solving abilities.
- Other info: Join a diverse team committed to respect, value, and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Opportunity
Join Ciena as a Consultant, Sales Engineering, where you will play a key role in supporting Ciena’s service provider customer in the UK. In this role, you will act as a critical bridge between Ciena’s innovative networking solutions and customer needs, partnering closely with sales teams to deliver differentiated technical value. This is an opportunity to work at the intersection of sales and technology, leading technical engagements across the sales cycle. You will represent Ciena’s portfolio to customers through high-impact presentations, technical discussions, and solution designs, while building long-term, trusted customer relationships.
Roles and Responsibilities
- Serve as a trusted technical advisor to service provider customers, developing strong, long-term relationships.
- Partner closely with the sales team to understand customer requirements and translate them into effective technical solutions using Ciena’s portfolio.
- Lead customer solution discussions, technical deep dives, and the technical components of RFQ/RFP responses and proposals.
- Prepare and deliver compelling technical presentations and demonstrations that clearly articulate product capabilities and business value.
- Engage in detailed technical discussions to address customer challenges and position Ciena’s solutions effectively.
- Proactively identify and resolve complex technical challenges for customers.
- Facilitate knowledge transfer sessions for customers and internal teams.
- Maintain a strong understanding of Ciena’s product portfolio and relevant market trends to clearly communicate value propositions.
The Must Haves
- Proven experience in a technical sales or sales engineering role within the telecommunications or networking industry.
- Strong optical networking knowledge and experience.
- Strong communication skills, with the ability to engage both technical and business audiences.
- Demonstrated ability to build and maintain strong interpersonal relationships with customers and internal stakeholders.
- Excellent presentation skills, with the ability to communicate complex technical concepts clearly and persuasively.
- Strong problem-solving capabilities and a proactive approach to addressing technical challenges.
- Proven experience supporting negotiations and deal execution.
- Bachelor’s degree in Engineering, Computer Science, or a related technical field.
Assets
- Knowledge of RSP technologies.
- Experience delivering technical demonstrations and proof-of-concepts for enterprise or service provider customers.
- Ability to conduct effective knowledge transfer and enablement sessions for diverse technical audiences.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Consultant, Sales Engineering employer: Ciena
Contact Detail:
Ciena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant, Sales Engineering
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ciena on LinkedIn. Ask them about their experiences and any tips they might have for landing the Consultant, Sales Engineering role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for those technical discussions! Brush up on your optical networking knowledge and be ready to discuss how Ciena’s solutions can tackle customer challenges. The more you know, the more confident you'll feel during interviews.
✨Tip Number 3
Practice your presentation skills! Since this role involves delivering compelling technical presentations, grab a friend or family member and run through your pitch. Get feedback on how clearly you communicate complex concepts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Ciena team. Let’s get you that interview!
We think you need these skills to ace Consultant, Sales Engineering
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consultant, Sales Engineering role. Highlight your experience in technical sales and how it aligns with Ciena's focus on high-speed connectivity and customer relationships.
Showcase Your Communication Skills: Since this role involves engaging with both technical and business audiences, demonstrate your strong communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Highlight Problem-Solving Abilities: Ciena values proactive problem solvers. In your written application, share specific examples of how you've tackled complex technical challenges in the past, especially in a sales or engineering context.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Ciena
✨Know Your Stuff
Make sure you have a solid understanding of Ciena’s product portfolio and the latest trends in optical networking. Brush up on technical concepts and be ready to discuss how they can solve customer challenges. This will show that you're not just familiar with the products, but that you can also think critically about their application.
✨Build Rapport
Since this role involves building long-term relationships with customers, practice your interpersonal skills. Be prepared to share examples of how you've successfully engaged with clients in the past. Show that you can connect on both a technical and personal level, which is key for a Consultant, Sales Engineering position.
✨Master Your Presentation Skills
You’ll need to deliver compelling technical presentations, so practice is essential. Create a mock presentation based on Ciena’s solutions and rehearse it. Focus on clearly articulating the business value and technical capabilities, as this will demonstrate your ability to communicate complex ideas effectively.
✨Prepare for Problem-Solving
Expect to face some technical challenges during the interview. Prepare by thinking through potential scenarios where you had to resolve complex issues for customers. Highlight your proactive approach and problem-solving capabilities, as these are crucial for the role.