At a Glance
- Tasks: Lead exciting projects ensuring top-notch service delivery across the UK.
- Company: Join Ciena, a leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team atmosphere with a focus on diversity and inclusion.
- Why this job: Make a real impact while working on innovative technology projects.
- Qualifications: 3+ years in project management or service delivery roles required.
The predicted salary is between 50000 - 65000 € per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We are a technology company that leads with our humanity, driving our business priorities alongside meaningful social, community, and societal impact.
Driving successful services delivery is critical to customer satisfaction and business performance at Ciena. This role leads complex services projects across the United Kingdom, aligning technical execution, commercial objectives, and customer commitments. The position plays a central role in delivering consistent, high-quality outcomes across the full project lifecycle.
How you will make an impact:
- Lead end-to-end delivery of services projects across the United Kingdom, ensuring scope, schedule, cost, and quality commitments are met.
- Coordinate cross-functional resources, including engineering teams, partners, and internal stakeholders, to execute agreed delivery plans.
- Drive customer-facing project governance, including progress reviews, risk management, and milestone tracking.
- Manage project communications, providing clear and timely visibility of status, risks, and mitigation actions.
- Monitor delivery performance against financial targets, supporting accurate revenue recognition and margin attainment.
- Identify, assess, and mitigate delivery, technical, and commercial risks throughout the project lifecycle.
- Contribute to presales and delivery decisions that balance technical feasibility, delivery risk, and commercial outcomes.
The must haves:
- 3+ years of experience in service delivery, project management, or service coordination roles within a relevant industry.
- Application of project management practices across the full delivery lifecycle, including planning, execution, monitoring, and closure.
- Direct interaction with customers and cross-functional delivery teams, including engineering and partner resources.
- Background in managing scope, schedules, milestones, and dependencies for multiple or complex projects.
- Utilisation of project management tools to plan, track, and report on delivery progress.
- Application of risk assessment and mitigation planning within active service delivery environments.
- Background in coordinating resources across matrixed organisations and multiple stakeholders.
- Application of effort estimation, cost awareness, and delivery risk considerations during project execution.
- Experience operating across time zones and collaborating with geographically distributed teams.
- Ability to travel regularly to London or Belfast offices (2-3 days per week).
Nice to haves:
- Background in optical transport or networking environments, including DWDM and L0/L1 technologies.
- Exposure to network lifecycle activities such as design, deployment, migration, and validation.
- Experience contributing to presales activities or bid management discussions.
- Familiarity with commercial margin management and financial performance tracking.
- Experience operating in early-stage or less-defined delivery environments.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Services Project Manager TLNT1_NI in Belfast employer: Ciena
Ciena stands out as an exceptional employer, offering a flexible work environment that prioritises individual growth and well-being. With a strong commitment to social impact and a culture that values diversity and inclusion, employees are empowered to thrive in their roles while contributing to meaningful projects across the United Kingdom. The company provides ample opportunities for professional development and fosters a collaborative atmosphere, making it an ideal place for those seeking a rewarding career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Services Project Manager TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Services Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common project management scenarios. Think about how you’d handle scope changes or risk management. We want you to shine and show them you’re the perfect fit for leading complex services projects!
✨Tip Number 3
Don’t forget to research Ciena! Understand their culture and values, especially their people-first approach. We believe that showing genuine interest in the company can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Services Project Manager TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Services Project Manager role. Highlight your experience in service delivery and project management, especially any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to Ciena's mission. Be genuine and let your personality come through – we love that!
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact. We’re keen to see how you’ve driven successful project outcomes in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value highly!
How to prepare for a job interview at Ciena
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand your past projects. Be ready to discuss specific examples of how you managed scope, schedules, and risks. This will show that you can lead complex services projects effectively.
✨Demonstrate Your People Skills
Ciena values a people-first approach, so highlight your experience in coordinating cross-functional teams. Share examples of how you've successfully communicated with stakeholders and managed customer relationships to ensure project success.
✨Be Ready for Technical Questions
Brush up on your knowledge of optical transport and networking environments, especially if you have experience with DWDM technologies. Being able to speak confidently about technical aspects will set you apart from other candidates.
✨Showcase Your Risk Management Skills
Prepare to discuss how you've identified and mitigated risks in previous projects. Ciena is looking for someone who can handle delivery challenges, so provide concrete examples of your risk assessment strategies and their outcomes.
