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- Tasks: Lead and optimise repair operations for cutting-edge technology in a collaborative environment.
- Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact on technology while driving meaningful social change.
- Qualifications: Bachelor's degree in Engineering or related field; 10+ years of relevant experience.
- Other info: Join a diverse team committed to innovation and continuous improvement.
The predicted salary is between 60000 - 80000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in networking systems, services, and software, and this role sits at the heart of how we keep our technology performing at its best.
Join a highly collaborative team focused on strengthening the effectiveness of our repair operations processes and performance. This is a critical opportunity to identify product repairability improvements, streamline repair workflows, and implement engineered solutions that improve quality, reduce cost, and accelerate cycle time for Ciena’s advanced optical and routing platforms.
How You Will Contribute
- Focus on project management and coordination cross functionally with Repair Operations teams, external partners, and engineering groups to resolve complex repair issues.
- Help manage the end-to-end repair lifecycle for Ciena products.
- Partner closely with Ciena Engineering teams to advance repair enablement, first pass evaluation (FPE) preparation, and continuous process improvements projects in the area of Repairs Operations.
- Lead and manage Material Review Board (MRB) reduction initiatives that enable cost reduction opportunities and reduce lead times.
- Define, manage, and report on key operational metrics while identifying opportunities for improvement.
- Identify and drive continuous improvement initiatives within repair operations, leveraging data analysis and lean methodologies.
- Use data and analytics to surface systemic issues, recommend solutions, and implement corrective action plans.
- Champion engineering driven optimization across repair processes and materials flow.
The Must Haves
- Bachelor's degree in Engineering (Electrical, Electronics, Industrial), Supply Chain Management, or a related technical field.
- 10+ years of experience in product, manufacturing, or process engineering within high-tech, telecom, networking, or complex electronics environments.
- Proven track record of successfully managing complex projects and driving operational improvements.
- Strong understanding of repair processes, logistics, and quality control methodologies.
- Experience with product lifecycle management (PLM) tools and enterprise resource planning (ERP) systems.
- Applied knowledge of Design for Manufacturability (DFM), Design for Assembly (DFA), and serviceability principles.
- Hands-on experience with process optimization, Lean, Six Sigma, or 8D problem solving.
- Strong communication skills and the ability to collaborate across global, cross-functional teams.
- Ability to travel occasionally to repair depots, manufacturing sites, or supplier locations as required.
Nice to Haves
- Master’s degree in a related engineering discipline.
- Demonstrated ability to drive complex engineering projects from concept to execution.
- Knowledge of telecommunications hardware manufacturing or service environments.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and leadership abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Fluency in English and Spanish is required.
- PMP certification or similar project management qualification is a plus.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Repair Operations Program Manager in Belfast employer: Ciena
Contact Detail:
Ciena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Operations Program Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ciena on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Ciena's products and recent projects. We want to show that we’re not just interested in the role, but also passionate about what they do!
✨Tip Number 3
Practice common interview questions, especially those related to project management and operational improvements. We need to demonstrate our experience and how it aligns with Ciena’s goals.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Repair Operations Program Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repair Operations Program Manager role. Highlight your relevant experience in project management, engineering, and process optimisation. We want to see how your skills align with what Ciena is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to Ciena's mission. Be sure to mention any specific projects or achievements that relate to the job description.
Showcase Your Problem-Solving Skills: Ciena values analytical and problem-solving abilities. In your application, share examples of how you've tackled complex issues in past roles. We love seeing how you’ve used data and lean methodologies to drive improvements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ciena
✨Know Your Stuff
Make sure you brush up on your knowledge of repair processes, logistics, and quality control methodologies. Ciena is looking for someone with a strong understanding of these areas, so be ready to discuss your experience and how it relates to the role.
✨Showcase Your Project Management Skills
Prepare examples of complex projects you've managed in the past. Highlight your ability to drive operational improvements and how you've collaborated with cross-functional teams. This will demonstrate that you can handle the responsibilities of managing the end-to-end repair lifecycle.
✨Emphasise Continuous Improvement
Ciena values innovation and efficiency, so come prepared to discuss any continuous improvement initiatives you've led. Use data analysis and lean methodologies to illustrate how you've identified and solved systemic issues in previous roles.
✨Communicate Effectively
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Remember, it's not just about what you say, but how you say it—engage with your interviewers and show your collaborative spirit.