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For Companies At a Glance
- Tasks: Support service provider customers by bridging technology and sales with innovative solutions.
- Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on individual growth, and commitment to well-being.
- Why this job: Make a real impact by delivering technical value and building trusted customer relationships.
- Qualifications: Experience in technical sales, strong communication skills, and a degree in a related field.
- Other info: Join a diverse team that values respect, inclusion, and personal development.
The predicted salary is between 28800 - 48000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Opportunity
Join Ciena as a Consultant, Sales Engineering, where you will play a key role in supporting Ciena’s service provider customer in the UK. In this role, you will act as a critical bridge between Ciena’s innovative networking solutions and customer needs, partnering closely with sales teams to deliver differentiated technical value. This is an opportunity to work at the intersection of sales and technology, leading technical engagements across the sales cycle. You will represent Ciena’s portfolio to customers through high-impact presentations, technical discussions, and solution designs, while building long-term, trusted customer relationships.
Roles and Responsibilities:
- Serve as a trusted technical advisor to service provider customers, developing strong, long-term relationships.
- Partner closely with the sales team to understand customer requirements and translate them into effective technical solutions using Ciena’s portfolio.
- Lead customer solution discussions, technical deep dives, and the technical components of RFQ/RFP responses and proposals.
- Prepare and deliver compelling technical presentations and demonstrations that clearly articulate product capabilities and business value.
- Engage in detailed technical discussions to address customer challenges and position Ciena’s solutions effectively.
- Proactively identify and resolve complex technical challenges for customers.
- Facilitate knowledge transfer sessions for customers and internal teams.
- Maintain a strong understanding of Ciena’s product portfolio and relevant market trends to clearly communicate value propositions.
The Must Haves:
- Proven experience in a technical sales or sales engineering role within the telecommunications or networking industry.
- Strong optical networking knowledge and experience.
- Strong communication skills, with the ability to engage both technical and business audiences.
- Demonstrated ability to build and maintain strong interpersonal relationships with customers and internal stakeholders.
- Excellent presentation skills, with the ability to communicate complex technical concepts clearly and persuasively.
- Strong problem-solving capabilities and a proactive approach to addressing technical challenges.
- Proven experience supporting negotiations and deal execution.
- Bachelor’s degree in Engineering, Computer Science, or a related technical field.
Assets:
- Knowledge of RSP technologies.
- Experience delivering technical demonstrations and proof-of-concepts for enterprise or service provider customers.
- Ability to conduct effective knowledge transfer and enablement sessions for diverse technical audiences.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Consultant, Sales Engineering in London employer: Ciena Limited
Contact Detail:
Ciena Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant, Sales Engineering in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Consultant, Sales Engineering role at Ciena.
✨Tip Number 2
Show off your skills! Prepare a portfolio of your past projects and experiences that highlight your technical sales expertise. When you get the chance to chat with potential employers, use this to demonstrate how you can bridge the gap between technology and customer needs.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse your technical presentations and discussions. Make sure you can clearly articulate complex concepts and how they relate to Ciena’s innovative solutions. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Ciena and being part of our people-first culture.
We think you need these skills to ace Consultant, Sales Engineering in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consultant, Sales Engineering role. Highlight your experience in technical sales and how it aligns with Ciena’s focus on building strong customer relationships.
Showcase Your Communication Skills: Since this role involves engaging both technical and business audiences, demonstrate your communication prowess. Use clear, concise language in your application to reflect your ability to articulate complex concepts effectively.
Highlight Relevant Experience: Don’t forget to emphasise your background in optical networking and any previous roles that involved leading technical discussions or presentations. This will show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ciena Limited
✨Know Your Stuff
Make sure you have a solid understanding of Ciena’s product portfolio and the telecommunications industry. Brush up on optical networking concepts and be ready to discuss how these technologies can solve customer challenges.
✨Tailor Your Approach
Before the interview, research Ciena’s service provider customers in the UK. Understand their needs and think about how you can translate those into effective technical solutions using Ciena’s offerings. This will show that you’re proactive and customer-focused.
✨Practice Your Presentation Skills
Since you'll be delivering technical presentations, practice articulating complex concepts clearly and persuasively. Consider doing mock presentations with friends or colleagues to get comfortable with your delivery and receive feedback.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show your interpersonal skills by engaging in meaningful conversations and demonstrating your ability to foster long-term relationships, just like you would with customers.
