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- Tasks: Drive technical engagement and deliver compelling presentations to shape customer outcomes.
- Company: Ciena, a global leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on individual growth, and commitment to well-being.
- Other info: Diverse and inclusive workplace with opportunities for career development.
- Why this job: Join a team that blends advanced technology with meaningful social impact.
- Qualifications: 8+ years in pre-sales or systems engineering, strong communication skills, and problem-solving abilities.
The predicted salary is between 70000 - 90000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is seeking a UK Markets Senior System Engineer (Pre-Sales) to play a critical role in shaping customer outcomes through technical leadership and trusted partnership. This position sits at the intersection of advanced networking technology and customer strategy, enabling service providers and enterprises across the UK to build adaptive, high-performance networks.
How you will make an impact:
- Drive technical engagement with prospective and existing customers to understand business challenges and translate them into differentiated networking solutions.
- Deliver compelling technical presentations, demonstrations, and proofs of concept across Ciena’s portfolio, aligned to customer objectives.
- Partner closely with sales leadership to develop account strategies, identify growth opportunities, and support revenue expansion.
- Lead deep technical discussions and solution design, addressing customer requirements with clarity and confidence.
- Act as a trusted technical advisor, building long-term relationships with key customer stakeholders.
- Resolve complex technical challenges throughout the pre-sales lifecycle with a structured, consultative approach.
- Maintain deep awareness of market trends, competitor solutions, and Ciena’s product roadmap.
The must haves:
- 8+ years of experience in technical pre-sales, systems engineering, or a related role within the telecommunications or networking industry.
- Proven expertise in optical networking, packet networking, and software-defined networking (SDN).
- Strong customer-facing communication skills, with the ability to explain complex concepts to both technical and non-technical audiences.
- Demonstrated success delivering high-impact technical presentations and solution demonstrations.
- Solid understanding of the technical sales cycle and customer acquisition strategies.
- Strong problem-solving skills with a methodical, analytical approach.
- Ability to influence technical decision-making and align solutions to customer and business needs.
Nice to haves:
- Experience supporting UK service provider or large enterprise customers.
- Background in leading or supporting technical negotiations.
- Exposure to automation, network management, or analytics-driven networking solutions.
- Experience delivering customer or partner technical training sessions.
- Familiarity with multi-vendor networking environments.
- Comfort working in complex, matrixed sales organizations.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
UK Markets Senior System Engineer (Pre-Sales) in London employer: Ciena Government Solutions
Contact Detail:
Ciena Government Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Markets Senior System Engineer (Pre-Sales) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical expertise. Remember, it’s not just about what you know, but how you communicate it. We want to see you shine!
✨Tip Number 3
Tailor your approach for each opportunity. Research the company and its culture, and align your skills with their needs. Show them why you're the perfect fit for their team—this is your chance to stand out!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. Plus, it shows your enthusiasm for the role. And hey, if you’re interested in Ciena, apply through our website for the best chance!
We think you need these skills to ace UK Markets Senior System Engineer (Pre-Sales) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in technical pre-sales and networking, and don’t forget to showcase those customer-facing skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the UK Markets Senior System Engineer role. Share specific examples of how you've tackled challenges in the past.
Showcase Your Technical Skills: We want to see your expertise in action! Include details about your experience with optical networking, SDN, and any relevant projects that demonstrate your problem-solving abilities.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Ciena Government Solutions
✨Know Your Tech Inside Out
Make sure you have a solid grasp of optical networking, packet networking, and SDN. Brush up on Ciena’s product portfolio and be ready to discuss how these technologies can solve customer challenges. This will show your technical expertise and help you engage confidently with interviewers.
✨Master the Art of Presentation
Since you'll be delivering technical presentations, practice explaining complex concepts in simple terms. Use examples from your past experiences to illustrate your points. This will demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Understand the Customer's Needs
Research potential customers and their business challenges before the interview. Be prepared to discuss how you would approach their specific needs and how Ciena’s solutions can provide value. This shows that you’re proactive and customer-focused.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you resolved complex technical challenges. Use a structured approach to explain your thought process and how you arrived at a solution. This will highlight your analytical skills and ability to influence decision-making.