At a Glance
- Tasks: Support customers by bridging technical solutions and sales needs in a dynamic environment.
- Company: Ciena, a leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, competitive salary, and opportunities for personal growth.
- Other info: Join a diverse team focused on meaningful social and community impact.
- Why this job: Make an impact by connecting innovative tech solutions with customer needs.
- Qualifications: Experience in technical sales, strong communication skills, and a degree in a related field.
The predicted salary is between 36000 - 60000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Opportunity
Join Ciena as a Consultant, Sales Engineering, where you will play a key role in supporting Ciena’s service provider customer in the UK. In this role, you will act as a critical bridge between Ciena’s innovative networking solutions and customer needs, partnering closely with sales teams to deliver differentiated technical value. This is an opportunity to work at the intersection of sales and technology, leading technical engagements across the sales cycle. You will represent Ciena’s portfolio to customers through high-impact presentations, technical discussions, and solution designs, while building long-term, trusted customer relationships.
Roles and Responsibilities:
- Serve as a trusted technical advisor to service provider customers, developing strong, long-term relationships.
- Partner closely with the sales team to understand customer requirements and translate them into effective technical solutions using Ciena’s portfolio.
- Lead customer solution discussions, technical deep dives, and the technical components of RFQ/RFP responses and proposals.
- Prepare and deliver compelling technical presentations and demonstrations that clearly articulate product capabilities and business value.
- Engage in detailed technical discussions to address customer challenges and position Ciena’s solutions effectively.
- Proactively identify and resolve complex technical challenges for customers.
- Facilitate knowledge transfer sessions for customers and internal teams.
- Maintain a strong understanding of Ciena’s product portfolio and relevant market trends to clearly communicate value propositions.
The Must Haves:
- Proven experience in a technical sales or sales engineering role within the telecommunications or networking industry.
- Strong optical networking knowledge and experience.
- Strong communication skills, with the ability to engage both technical and business audiences.
- Demonstrated ability to build and maintain strong interpersonal relationships with customers and internal stakeholders.
- Excellent presentation skills, with the ability to communicate complex technical concepts clearly and persuasively.
- Strong problem-solving capabilities and a proactive approach to addressing technical challenges.
- Proven experience supporting negotiations and deal execution.
- Bachelor’s degree in Engineering, Computer Science, or a related technical field.
Assets:
- Knowledge of RSP technologies.
- Experience delivering technical demonstrations and proof-of-concepts for enterprise or service provider customers.
- Ability to conduct effective knowledge transfer and enablement sessions for diverse technical audiences.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Consultant, Sales Engineering in London employer: Ciena Corporation
Ciena is an exceptional employer that prioritises a people-first approach, fostering a flexible work environment that champions individual growth and well-being. Located in Belfast, our collaborative culture encourages innovation and continuous improvement, providing employees with meaningful opportunities to impact both the company and the community. With a commitment to diversity and inclusion, Ciena ensures that every team member feels valued and respected, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Consultant, Sales Engineering in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ciena on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for those technical discussions! Brush up on your optical networking knowledge and be ready to discuss how Ciena's solutions can solve real customer challenges. The more you know, the more confident you'll feel during interviews.
✨Tip Number 3
Practice your presentation skills! Since you'll need to deliver compelling technical presentations, grab a friend or family member and run through your pitch. Get feedback on clarity and engagement to ensure you shine in front of the interview panel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Ciena team. So, get that application in and let’s make it happen!
We think you need these skills to ace Consultant, Sales Engineering in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Consultant, Sales Engineering role. Highlight your experience in technical sales and networking, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Ciena. Mention specific experiences that relate to the job description and show us your passion for technology and customer engagement.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex technical challenges in the past. We love seeing candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ciena Corporation
✨Know Your Stuff
Make sure you have a solid understanding of Ciena’s product portfolio and the telecommunications industry. Brush up on optical networking concepts and be ready to discuss how these technologies can solve customer challenges.
✨Practice Your Presentation Skills
Since you'll need to deliver compelling technical presentations, practice is key. Prepare a mock presentation about a Ciena solution and get feedback from friends or colleagues to refine your delivery and clarity.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show genuine interest in their work and the company culture. This will demonstrate your ability to foster long-term relationships, which is crucial for the role.
✨Prepare for Technical Deep Dives
Expect to engage in detailed technical discussions. Prepare by reviewing common technical questions related to sales engineering and think about how you would address potential customer challenges using Ciena’s solutions.
