At a Glance
- Tasks: Lead global supply assurance and resolve delivery challenges for a tech leader.
- Company: Ciena, a pioneer in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, competitive salary, and a focus on individual growth.
- Other info: Join a diverse team committed to respect, value, and inclusion.
- Why this job: Make a real impact in a dynamic role that drives customer satisfaction and business success.
- Qualifications: Bachelor's degree and 8+ years in Supply Chain; experience with data analysis and ERP systems.
The predicted salary is between 70000 - 90000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Global Fulfillment Leader plays a critical role in ensuring end-to-end supply assurance across a global product portfolio, protecting customer delivery commitments and revenue outcomes. This role provides senior execution leadership within Supply Chain by driving order prioritisation, resolving supply constraints, and advising on delivery risk. The impact of this position is measured by consistent execution against customer schedules, ship plans, and business commitments.
How you will make an impact
- Lead day-to-day supply assurance across assigned products and customer segments to protect scheduled ship dates, project deployments, and ship plan commitments.
- Drive resolution of supply, allocation, and distribution constraints through coordination with key internal stakeholders such as Supply Planning, Procurement, and Distribution teams.
- Execute within established order promising and allocation frameworks while elevating data-backed recommendations for prioritisation and trade-off decisions.
- Deliver executive-level summaries of supply status, delivery risks, customer impacts, and recovery plans.
- Perform revenue, risk, and opportunity analysis across firm demand, backlog, and quoted business to inform leadership decisions.
- Lead root-cause analysis of service performance failures and recommend corrective actions.
- Influence cross-functional execution outcomes through data-driven insights without direct authority.
The must haves
- Bachelor’s degree in Supply Chain, Finance, Business, or a related field.
- Experience with Kinaxis Rapid Response.
- 8+ years of experience in Supply Chain with application across Supply Planning, Master Scheduling, Customer Order Promising, Supply Assurance, or Order Fulfilment.
- Experience with MRP/ERP systems and adherence to planning standards.
- Application of advanced data analysis techniques using Excel to interpret large, complex datasets.
- Development of executive-ready presentations and written communication using PowerPoint.
- Execution in fast-paced, customer-driven environments requiring management of multiple concurrent issues.
- Operation with a high degree of autonomy and visibility without direct people management responsibility.
The Nice to haves
- Experience with Oracle ERP.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Global Fulfillment Leader employer: Ciena Corporation
Ciena stands out as an exceptional employer, offering a people-first culture that prioritises flexibility, individual growth, and well-being. Employees benefit from a collaborative environment that encourages meaningful contributions to both business success and societal impact, alongside ample opportunities for professional development in the dynamic field of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Global Fulfillment Leader
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Ciena. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Ciena's culture and values. Show us how you align with our people-first approach and how you can contribute to our mission.
✨Tip Number 3
Practice your storytelling skills. Be ready to share specific examples of how you've tackled challenges in supply chain management. We love hearing about real experiences!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Global Fulfillment Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Global Fulfillment Leader role. Highlight your experience in supply chain management and any relevant skills that match the job description. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our people-first approach. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Data Skills:Since data analysis is key for this position, be sure to mention your experience with Excel and any advanced techniques you've used. We love seeing how you can turn complex datasets into actionable insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Ciena Corporation
✨Know Your Supply Chain Inside Out
Make sure you brush up on your supply chain knowledge, especially around order fulfillment and supply assurance. Be ready to discuss how you've tackled similar challenges in the past and how your experience aligns with the role at Ciena.
✨Showcase Your Data Skills
Since this role involves advanced data analysis, be prepared to demonstrate your proficiency with Excel and any MRP/ERP systems you've used. Bring examples of how you've used data to drive decisions or solve problems in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask you to resolve hypothetical supply chain issues. Think through potential scenarios where you might need to prioritise orders or manage constraints, and be ready to explain your thought process and decision-making.
✨Communicate Clearly and Confidently
Ciena values clear communication, especially when it comes to executive-level summaries. Practice summarising complex information succinctly and be ready to present your ideas confidently, as if you're addressing a senior audience.
