At a Glance
- Tasks: Lead the development of managed services for global telecom providers and drive impactful strategies.
- Company: Ciena, a leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on individual growth, and meaningful societal impact.
- Other info: Join a dynamic team with opportunities for global collaboration and career advancement.
- Why this job: Make a real difference in the telecom industry while fostering relationships and driving innovation.
- Qualifications: 10+ years in telecom sales or business development with strong partner management skills.
The predicted salary is between 90000 - 120000 £ per year.
Director of Carrier Managed Service Portfolio and Offer Development – EMEA
As the global leader in high-speed connectivity, Ciena is committed to a people‑first approach.
Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well‑being, and belonging.
We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How you will make an impact
- Lead the development, evolution, and execution of the managed services portfolio strategy for telecommunications service providers, carriers, and network operators globally.
- Refresh the service catalogue and introduce managed service offerings aligned to partner and provider outcomes.
- Coordinate cross‑functional engagement across Account Management, Product Line Management, Partner Programs, Regional Leaders, and CMS Business Development Consultants.
- Cultivate relationships with service providers and operators in alignment with business growth strategies.
- Drive thought leadership initiatives that influence stakeholders and support business growth.
- Direct sales enablement strategy development and resource prioritization across partner programs and regional teams.
- Communicate performance metrics to leadership to support sales acceleration within the Ciena Partner Network ecosystem.
The must haves
- 10+ years of experience in telecom sales, business development, product management, or channel management.
- Experience with direct and indirect sales strategy, channel programs, and partner ecosystems.
- Application of business development, consultative sales, and partner management practices.
- Application of telecommunications technologies including optical transport, Carrier Ethernet, IP, and wave services.
- Demonstrated ability to grow service provider business relationships and maintain long‑term partner engagement.
- Application of commercial and financial analysis to business growth strategies.
- Experience working within global cross‑functional matrix environments.
- Application of telecommunications managed services, product lifecycle management, and market opportunity assessment.
Nice to haves
- Application of commercial planning that connects service launches, pipeline development, and partner performance to program strategy.
- Knowledge of global business practices, cultural considerations, and market dynamics across multiple regions.
- Demonstrated experience leading, mentoring, and contributing within global teams.
- Application of product management disciplines including roadmap development, lifecycle governance, and continuous improvement.
- Experience managing multiple initiatives through structured project management practices.
- Experience presenting business information and recommendations to executive stakeholders.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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Director of Carrier Managed Service Portfolio and Offer Development – EMEA employer: Ciena Corporation
Ciena is an exceptional employer that prioritises a people-first approach, fostering a flexible work environment that champions individual growth and well-being. Located in Belfast, our collaborative culture encourages innovation and continuous improvement, providing employees with meaningful opportunities to impact both the company and the community. With a commitment to diversity and inclusion, Ciena ensures that every team member feels valued and respected, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Carrier Managed Service Portfolio and Offer Development – EMEA
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Ciena Corporation and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Ciena Corporation.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Director of Carrier Managed Service Portfolio and Offer Development – EMEA
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Ciena Corporation.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Ciena Corporation.
How to prepare for a job interview at Ciena Corporation
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
