At a Glance
- Tasks: Lead global supply assurance and ensure timely delivery of products to customers.
- Company: Ciena, a leader in high-speed connectivity with a people-first culture.
- Benefits: Flexible work environment, focus on individual growth, and commitment to well-being.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Make a real impact in a fast-paced tech environment while driving meaningful change.
- Qualifications: Bachelor’s degree and 8+ years in Supply Chain; strong analytical and communication skills.
The predicted salary is between 70000 - 90000 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritising a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Global Fulfillment Leader role enables end-to-end supply assurance across a global product portfolio, safeguarding customer delivery commitments and revenue outcomes. This position provides senior execution leadership within Supply Chain through prioritisation, constraint resolution, and risk-informed decision support. Impact is measured by consistent execution against customer schedules, shipment plans, and business commitments.
How you will make an impact:
- Lead day-to-day supply assurance across assigned products and customer segments to protect scheduled shipment dates, project deployments, and shipment plan commitments.
- Drive resolution of supply, allocation, and distribution constraints through coordination with Supply Planning, Procurement, and Distribution teams.
- Execute established order promising and allocation frameworks while elevating data-backed recommendations for prioritisation and trade-off decisions.
- Deliver executive-level summaries of supply status, delivery risks, customer impacts, and recovery plans.
- Perform revenue, risk, and opportunity analysis across firm demand, backlog, and quoted business to inform leadership decisions.
- Lead root cause analysis of service performance failures and recommend corrective actions.
- Influence cross-functional execution outcomes through data-driven insights without direct authority.
The must haves:
- Education: Bachelor’s degree in Supply Chain, Finance, Business, or a related field.
- Experience: 8+ years of experience in Supply Chain with application across Supply Planning, Master Scheduling, Customer Order Promising, Supply Assurance, or Order Fulfilment.
- Experience with Kinaxis Rapid Response.
- Experience with MRP/ERP systems and adherence to planning standards.
- Application of advanced data analysis techniques using Excel to interpret large, complex datasets.
- Development of executive-ready presentations and written communication using PowerPoint.
- Execution in fast-paced, customer-driven environments requiring management of multiple concurrent issues.
Nice to haves:
- Experience with Oracle ERP.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Global Fulfilment Leader in Belfast employer: Ciena Corporation
Ciena is an exceptional employer that prioritises a people-first approach, fostering a flexible work environment that champions individual growth and well-being. Located in Belfast, our collaborative culture encourages innovation and continuous improvement, providing employees with meaningful opportunities to impact both the company and the community. With a commitment to diversity and inclusion, Ciena ensures that every team member feels valued and respected, making it a truly rewarding place to work.
