Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance customer experiences by managing programs and overseeing service delivery.
- Company: Leading tech company in Belfast with a focus on customer success.
- Benefits: Competitive salary, career development opportunities, and a dynamic team environment.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Bachelor's degree in engineering and project management experience preferred.
- Other info: Ideal for problem solvers who thrive in collaborative settings.
The predicted salary is between 28800 - 43200 £ per year.
A leading technology company in Belfast is seeking an Associate, Customer Success Advocate to enhance customer experiences. This role involves managing program initiation, overseeing delivery of services across teams, and supporting pre-sales activities.
Candidates should have a bachelor's degree in engineering, preferably with project management experience and certifications like Prince2 or PMP. Strong collaboration and problem-solving skills are essential for success in this dynamic team environment.
Customer Success Advocate - Program & Delivery Lead in Belfast employer: Ciena Corporation
Contact Detail:
Ciena Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Advocate - Program & Delivery Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. The more comfortable we are, the better we’ll communicate our problem-solving skills and collaboration experience!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Customer Success Advocate - Program & Delivery Lead in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in project management and customer success. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your background makes you a perfect fit for our team. Keep it engaging and personal.
Showcase Collaboration Skills: Since this role involves working across teams, highlight any past experiences where you’ve successfully collaborated with others. We love seeing examples of teamwork and problem-solving in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ciena Corporation
✨Know Your Customer Success Fundamentals
Make sure you brush up on the key principles of customer success. Understand how to enhance customer experiences and be ready to discuss specific strategies you've used in the past to improve service delivery.
✨Showcase Your Project Management Skills
Since project management experience is crucial, prepare examples that highlight your skills in managing programs and overseeing service delivery. Be ready to talk about any relevant certifications like Prince2 or PMP and how they’ve helped you in previous roles.
✨Demonstrate Collaboration and Problem-Solving
This role requires strong collaboration and problem-solving skills. Think of instances where you successfully worked with teams to overcome challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company and Its Culture
Familiarise yourself with the company’s values and culture. Knowing what they stand for will help you tailor your responses and show that you’re a good fit for their dynamic team environment. Plus, it’ll give you some great talking points during the interview!
