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For Companies At a Glance
- Tasks: Design, implement, and support high-performance network solutions for global operations.
- Company: Ciena is a leader in high-speed connectivity with a people-first culture.
- Benefits: Enjoy flexible work options, a supportive environment, and opportunities for personal growth.
- Why this job: Join a team that values innovation, collaboration, and social impact in technology.
- Qualifications: 2-5 years in IT network infrastructure; engineering degree or equivalent experience required.
- Other info: Participate in a 24x7 on-call support rotation and embrace continuous learning.
The predicted salary is between 28800 - 43200 £ per year.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
What will you do at Ciena?
As part of the Global Network Services Team, you will help design, implement, support, and automate secure, high-performance network solutions that power Ciena’s global operations. You'll work closely with IT, security, and application teams to enable seamless connectivity and productivity for employees and customers.
Your responsibilities will include:
- Learning and supporting: SD-WAN, multi-cloud connectivity, enterprise routing/switching, Wi-Fi/BLE, and remote access
- Implementing: Solutions from Ciena, VeloCloud, Zscaler, Aruba, Juniper, Palo Alto, and Fortinet; cloud networking across Azure, AWS, OCI
- Supporting: Troubleshooting, on-call rotation, RCA, vendor escalations
- Automating: Network tasks via Terraform, Ansible
- Documenting: Using SharePoint and JIRA
Must-haves
- 2–5 years of hands-on experience in IT network infrastructure
- Strong working knowledge of routing, switching, Wi-Fi, or firewalls
- Proficiency in troubleshooting and supporting network/security technologies
- Experience with automation tools like Terraform or Ansible
- Engineering degree in computer science or related field, or equivalent experience
- Self-motivated, adaptable, and reliable with strong communication and collaboration skills
- Willingness to participate in a 24x7 on-call support rotation
Assets
- Certifications (Cisco, Juniper, Aruba)
- Experience with cloud platforms (Azure, AWS, OCI)
- Exposure to SD-WAN, cloud-based security (Zscaler, cloud firewalls)
- Familiarity with enterprise Wi-Fi/BLE and remote access technologies
- Growth mindset and openness to feedback and continuous learning
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Analyst, IT Network Engineering employer: Ciena Corporation
Contact Detail:
Ciena Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst, IT Network Engineering
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SD-WAN, cloud platforms like Azure and AWS, and automation tools like Terraform and Ansible. Having a solid understanding of these will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Ciena on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Analyst role, which can help you tailor your approach and demonstrate your genuine interest in the position.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented or supported network solutions. Be ready to share examples that highlight your troubleshooting skills and experience with the technologies listed in the job description.
✨Tip Number 4
Showcase your growth mindset by discussing any recent learning experiences or certifications you've pursued related to networking or cloud technologies. This demonstrates your commitment to continuous improvement, which aligns well with Ciena's values.
We think you need these skills to ace Analyst, IT Network Engineering
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Analyst, IT Network Engineering position. Familiarise yourself with key technologies mentioned in the job description, such as SD-WAN, cloud platforms, and automation tools.
Tailor Your CV: Customise your CV to highlight relevant experience in IT network infrastructure, routing, switching, and troubleshooting. Emphasise any hands-on experience with the specific tools and technologies listed in the job description, such as Terraform and Ansible.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of Ciena's mission. Mention how your skills align with their needs and express your enthusiasm for contributing to their global operations.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the IT field.
How to prepare for a job interview at Ciena Corporation
✨Know Your Tech
Make sure you brush up on your knowledge of network infrastructure, especially routing, switching, and firewalls. Be prepared to discuss specific technologies like SD-WAN and cloud platforms such as Azure and AWS, as these are crucial for the role.
✨Showcase Your Automation Skills
Since automation is a key part of the job, be ready to talk about your experience with tools like Terraform and Ansible. Consider preparing examples of how you've used these tools to streamline processes in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare to share specific instances where you successfully resolved network issues or escalated vendor problems, highlighting your analytical thinking and communication skills.
✨Emphasise Your Teamwork
Ciena values collaboration, so be sure to highlight your ability to work well with IT, security, and application teams. Share examples of past projects where teamwork was essential to achieving success, showcasing your adaptability and reliability.
