Social Media Coordinator

Position Type: Regular Full-Time (40 hours per week)

Company Description

Are you ready to accelerate your career? Join Cielo as a Social Media Coordinator! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.

This position is remote for candidates based in the UK. If based in London, candidates have the option, if they want to go in office.

Job Description

The Social Media Coordinator supports the delivery of social media activity across a portfolio of client accounts. Sitting within a global Social Media team, this role focuses on hands‑on execution across organic content, paid campaigns, community management, and reporting. The role will be involved in bringing content and campaigns to life across platforms such as LinkedIn, Instagram, Facebook, and TikTok, while building a strong foundation in how social media works – from content creation through to performance and optimisation. Working closely with Social Media Leads and Managers, this role offers the opportunity to develop practical social media skills, gain exposure to global clients, and grow into more ownership over time.

Duties and Responsibilities:

• Support the day‑to‑day execution of social media activity across assigned client accounts, including social‑first content, paid campaigns, community engagement, and reporting.
• Create, schedule, and publish social content, ensuring posts are accurate, on‑brand, and aligned to content plans.
• Maintain and update content calendars, supporting consistent and timely delivery across campaigns and always‑on activity.
• Monitor community engagement, responding to comments, messages, and mentions in a timely manner and in line with the brand tone of voice.
• Draft responses to reviews on platforms such as Glassdoor and Indeed, supporting employer brand reputation and sentiment.
• Assist in the setup and delivery of paid social campaigns, including audience targeting, budget tracking, and basic optimisation.
• Track and report on social media performance, supporting the identification of trends, insights, and opportunities for improvement.
• Support competitor analysis and social audits, gathering insight on content performance and platform activity.
• Stay up to date with platform features, trends, and best practices, applying this knowledge to day‑to‑day delivery.
• Collaborate with creative and brand teams to develop social‑first content, including writing copy and supporting asset creation.
• Support content shoots where required, helping capture content suitable for social platforms.
• Support the creation of short‑form video content (e.g. TikTok, Reels), including basic editing or content capture.
• Support social media operations, including organising content and assets, reviewing video footage, maintaining folders and project boards, and supporting meeting coordination through note‑taking and agenda preparation.
• Work closely with Social Media Leads and Managers to deliver high‑quality work and continue developing social media skills.
• Other duties as assigned.

Qualifications

Position Requirements

Education:

• Bachelor’s degree in Marketing, Communications, Digital Media or related field (or equivalent experience).

Experience:

• 1–2 years’ experience in a corporate, agency, or digital environment is preferred but not essential.
• A genuine interest in social media, content, and employer brand marketing.
• Proactive in staying up to date with social media trends, platforms, and digital culture.
• Able to adapt quickly to changing priorities, platforms, and content trends.

Exposure:

• Strong written and verbal communication skills, with the ability to write clearly and adapt tone of voice.
• Good working knowledge of Microsoft Office (Outlook, PowerPoint, Excel).
• Strong organisation and time management skills, with the ability to manage tasks and deadlines.
• High attention to detail across content and day‑to‑day delivery.
• Collaborative mindset, working effectively with others, and open to feedback.
• Interest in social media platforms (e.g. LinkedIn, Instagram, TikTok) and how brands use them.
• Familiarity with social media tools or content creation is beneficial but not required.

Additional Information

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.