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- Tasks: Support talent acquisition through pre-hire and post-hire activities, ensuring smooth onboarding.
- Company: Join Cielo, a leading Recruitment Process Outsourcing partner known for innovative solutions.
- Benefits: Enjoy a hybrid work model with one day in the office and standard UK hours.
- Why this job: Be part of a dynamic team that values quality and offers career growth opportunities.
- Qualifications: High School diploma required; Associate’s degree preferred, with customer service experience.
- Other info: Fluent English is essential; proficiency in Microsoft Office is a must.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Are you ready to accelerate your career? Join Cielo as a Preboarding Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner.
The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.
Work Location: Manchester
Work Arrangement: hybrid, 1 day per week in office
Work Schedule: standard UK office hours
Language Requirement: Fluent English
Duties and Responsibilities:
- Enter and track candidate orders.
- Review submittals against job requisition and candidate application for compliance.
- Objectively review background and drug reports to ensure compliance for partner.
- Complete welcome calls and emails to all candidates.
- Review vendor systems daily to ensure progress and escalate accordingly.
- Provide excellent service to candidates, client teams and/or clients by responding quickly to all inquiries.
- Assist vendor with completion of required checks when necessary.
- Monitor candidate onboarding tasks to ensure completion before or by due date.
- May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
- Other duties as assigned.
Qualifications
Education: High School diploma or equivalent required. Associate’s degree strongly preferred.
Experience: Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills.
Functional/Technical Knowledge, Skills and Abilities Required:
- Proficiency with the Microsoft Office suite, including Outlook and Excel.
- Typing skills with a minimum of 40 WPM.
Preboarding Specialist employer: Cielo, Inc.
Contact Detail:
Cielo, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Preboarding Specialist
✨Tip Number 1
Familiarise yourself with the specific duties of a Preboarding Specialist. Understanding the nuances of background verification, referencing, and onboarding processes will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills. Since the role involves providing excellent service to candidates and client teams, be prepared to discuss examples of how you've successfully handled inquiries or resolved issues in previous roles.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel. Being proficient in these tools is crucial for tracking candidate orders and monitoring onboarding tasks, so consider doing a quick refresher course if needed.
✨Tip Number 4
Network with current or former employees of Cielo. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Preboarding Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Preboarding Specialist at Cielo. Familiarise yourself with the key duties such as background verification and candidate onboarding to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or administrative roles. Mention specific examples where you've successfully managed tasks similar to those listed in the job description.
Showcase Your Skills: Cielo values proficiency in Microsoft Office and strong typing skills. Be sure to mention your experience with these tools and provide evidence of your typing speed if possible. This will demonstrate your readiness for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Use this opportunity to explain why you are a great fit for the Preboarding Specialist role and how your values align with Cielo's mission.
How to prepare for a job interview at Cielo, Inc.
✨Know the Company Inside Out
Before your interview, make sure to research Cielo thoroughly. Understand their values, mission, and recent achievements in the recruitment industry. This will not only show your interest but also help you align your answers with their goals.
✨Demonstrate Your Customer Service Skills
As a Preboarding Specialist, you'll be interacting with candidates and clients regularly. Prepare examples from your past experiences that showcase your ability to provide excellent customer service and handle inquiries efficiently.
✨Be Ready for Technical Questions
Since the role requires proficiency in Microsoft Office, especially Excel, be prepared to answer questions or even demonstrate your skills. Brush up on your Excel knowledge, including functions and data management, to impress your interviewers.
✨Showcase Your Attention to Detail
The job involves reviewing candidate orders and ensuring compliance. Be ready to discuss how you ensure accuracy in your work. Providing specific examples of how you've maintained attention to detail in previous roles can set you apart.
