At a Glance
- Tasks: Serve delicious meals and create a warm dining experience for our residents.
- Company: Join a caring community dedicated to enhancing seniors' lives.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Why this job: Make a difference in seniors' lives while gaining valuable customer service experience.
- Qualifications: Customer service skills and a positive attitude are essential.
- Other info: Opportunity for growth and training in a vibrant community.
The predicted salary is between 11 - 16 Β£ per hour.
POSITION: Server
REPORTS TO: Director of Culinary
FLSA: Hourly
OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.
Position Summary: The server will work in our dining room to prepare front of house for meals, taking resident orders and dining room closing duties.
Essential Job Functions:
- Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
- Take food and drink orders from residents and guests accurately and with a positive attitude.
- Write resident or guest food orders on order slips.
- Engage with residents in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct problems.
- Perform end of shift duties in dining and kitchen.
- Assist food preparation staff when necessary.
- Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
- Other duties as assigned, which relate to the success of the community and the care, comfort, and happiness of our residents.
Qualifications:
- Experience providing excellent customer service.
- A positive attitude and ability to work well with cooks and other staff.
- Able to perform high-quality work while unsupervised.
- Ability to deliver orders in a timely manner.
Physical Qualifications:
- Walk/Stand β must be able to continuously walk and stand.
- Environment Condition β must be able to perform work both inside and outside.
- Sit β sit infrequently.
- Lift - constantly 0-10 pounds, frequently 11 β 50 pounds.
- Carry - constantly 0-10 pounds, frequently 11 β 50 pounds.
- Push - constantly 0-10 pounds, frequently 11 β 50 pounds.
- Climb β must be able to climb stairs on a frequent basis, with the opportunity to utilise the elevator as an alternate resource if available.
- Bend β must be able to bend at the waist, knees, hips and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
- Squat β must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
- Twist or rotate β must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
- Reachβ must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
Sensory:
- Vision β must be able to read clearly with or without corrective lenses.
- Hear β Must be able to hear telephone audible alarms.
- Speech/Language β must have strong command of English sufficient to read, write, and interpret administration information.
Server in Oxford employer: Ciel Senior Living
Contact Detail:
Ciel Senior Living Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Server in Oxford
β¨Tip Number 1
Get to know the company culture before your interview. We want to see how you fit into our mission of providing comfort and joy to seniors. Research our values and think about how your experience aligns with them.
β¨Tip Number 2
Practice your customer service skills! As a server, you'll be engaging with residents daily. We recommend role-playing scenarios with friends or family to boost your confidence in handling different situations.
β¨Tip Number 3
Be ready to showcase your menu knowledge during the interview. We love candidates who can suggest dishes and engage with residents about their preferences. Brush up on common dining room questions and menu items!
β¨Tip Number 4
Apply through our website for a smoother process! It shows us you're serious about joining our team. Plus, it gives you a chance to highlight your personality and passion for serving others right from the start.
We think you need these skills to ace Server in Oxford
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and how you engage with others. A friendly tone can make a big difference in how we perceive your application.
Be Specific About Your Experience: Make sure to highlight any previous experience in customer service or similar roles. We love to see examples of how you've made someone's day better, so donβt hold back on those stories!
Know the Menu: Familiarise yourself with our menu and be ready to discuss it in your application. Showing that you have knowledge about what we offer demonstrates your enthusiasm and readiness to jump right in!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Ciel Senior Living
β¨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes and make suggestions shows that you're genuinely interested in the role and can engage with residents effectively.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your positive attitude and ability to work well with others, as these traits are crucial for a server role.
β¨Practice Engaging Conversations
Think about how you would interact with residents during their dining experience. Practice friendly and engaging conversation starters to demonstrate your ability to connect with them.
β¨Demonstrate Your Physical Readiness
Be ready to discuss how you can handle the physical demands of the job. Mention any relevant experience that showcases your ability to walk, stand, lift, and carry items efficiently.