Resident Services Concierge - Tours & Welcome Desk in Oxford
Resident Services Concierge - Tours & Welcome Desk

Resident Services Concierge - Tours & Welcome Desk in Oxford

Oxford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face that welcomes visitors and assists with their needs.
  • Company: A vibrant senior living community in Oxford dedicated to enhancing residents' lives.
  • Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
  • Why this job: Make a difference in seniors' lives while developing your customer service skills.
  • Qualifications: Patience, professionalism, and a high school diploma; Microsoft Office knowledge is a plus.
  • Other info: Join a caring community focused on providing exceptional living experiences.

The predicted salary is between 28800 - 43200 £ per year.

A senior living community in Oxford is seeking a Concierge to be the first point of contact for visitors. Responsibilities include greeting guests, providing information about the property, assisting with general requests, and managing telecommunications.

The ideal candidate should be patient, professional, and have a high school diploma or equivalent. Familiarity with Microsoft Office is preferred. Join us in providing an elevated living experience for seniors.

Resident Services Concierge - Tours & Welcome Desk in Oxford employer: Ciel Senior Living

As a Resident Services Concierge at our senior living community in Oxford, you will be part of a compassionate team dedicated to enhancing the lives of our residents. We offer a supportive work culture that values patience and professionalism, along with opportunities for personal and professional growth. Enjoy competitive benefits and the unique advantage of working in a vibrant community that prioritises the well-being of both residents and staff.
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Contact Detail:

Ciel Senior Living Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Services Concierge - Tours & Welcome Desk in Oxford

✨Tip Number 1

Make sure to research the senior living community before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in providing an elevated living experience for seniors.

✨Tip Number 2

Practice your greeting and communication skills! As a Concierge, you'll be the first point of contact for visitors, so being warm and welcoming is key. Role-play with a friend or family member to get comfortable with different scenarios.

✨Tip Number 3

Show off your tech skills! Familiarity with Microsoft Office is preferred, so brush up on those applications. You might even want to prepare a quick demo of how you would use them in your role at the welcome desk.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.

We think you need these skills to ace Resident Services Concierge - Tours & Welcome Desk in Oxford

Customer Service
Communication Skills
Patience
Professionalism
Microsoft Office
Interpersonal Skills
Problem-Solving Skills
Multitasking
Attention to Detail
Telecommunications Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and professionalism to the role of Concierge. Don’t be afraid to share a bit about yourself and why you’re passionate about providing an elevated living experience for seniors.

Tailor Your Application: Make sure to tailor your application specifically for the Resident Services Concierge position. Highlight any relevant experience you have in customer service or hospitality, and mention your familiarity with Microsoft Office. This shows us that you’ve done your homework and are genuinely interested in the role.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures that you’re following the correct process and gives you a chance to explore more about our community and values.

How to prepare for a job interview at Ciel Senior Living

✨Know the Community

Before your interview, take some time to research the senior living community in Oxford. Understand their values, services, and what makes them unique. This will help you answer questions more effectively and show that you're genuinely interested in being part of their team.

✨Showcase Your People Skills

As a Concierge, you'll be the first point of contact for visitors. During the interview, highlight your experience in customer service or any roles where you've interacted with people. Share specific examples of how you've handled difficult situations with patience and professionalism.

✨Familiarise Yourself with Microsoft Office

Since familiarity with Microsoft Office is preferred, make sure you brush up on your skills. Be ready to discuss how you've used these tools in previous roles, whether it's managing schedules, creating documents, or handling communications. This will demonstrate your readiness for the role.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the community, the team, and the expectations for the Concierge role. This not only shows your interest but also helps you determine if this is the right fit for you.

Resident Services Concierge - Tours & Welcome Desk in Oxford
Ciel Senior Living
Location: Oxford

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