At a Glance
- Tasks: Provide admin support for membership and professional practice in a dynamic environment.
- Company: Join CIEEM, the leading body for ecologists and environmental managers.
- Benefits: Enjoy flexible working, generous leave, and a great pension scheme.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a real impact in the environmental sector while developing your skills.
- Qualifications: Experience in admin roles and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers, supporting members to protect and enhance the natural environment across the UK and Ireland. We have an exciting opportunity for an Operations Administrator to join our team. This varied and rewarding role provides administrative support across two key areas of our work - Membership and Professional Practice.
You will play a vital role in delivering high-quality, member-focused services, supporting membership applications and enquiries, and professional practice activities such as accreditation schemes, training and events. This is a busy and collaborative role, well suited to someone who is organised, adaptable and committed to delivering excellent customer service.
Key responsibilities include:
- Acting as a first point of contact for member enquiries, providing a professional and responsive service
- Processing membership applications, renewals and maintaining accurate records in our CRM system
- Supporting the delivery of professional practice activities, including accreditation schemes and training events
- Assisting with the organisation and administration of conferences, webinars and meetings
- Supporting invoicing and payment processes
- Working collaboratively with colleagues across teams to deliver efficient and effective services
About you:
You will have experience in an administrative role and a strong commitment to delivering high standards of customer service. You will be confident managing a varied workload, with excellent attention to detail and strong communication skills. Experience of working with databases or CRM systems and supporting events or training activities would be advantageous. An interest in working for a membership organisation or supporting the environmental sector would also be beneficial.
Benefits:
As part of our commitment to making CIEEM a great place to work, we offer:
- Flexible working arrangements, including up to 50% home working
- 25 days annual leave plus public holidays
- A generous pension scheme with employer contributions of up to 10%
- Opportunities for professional development
- Access to an employee assistance programme
This is an excellent opportunity to join a friendly and committed team and contribute to work that supports professional standards and the environmental sector.
Closing Date: 12 June 2026
We will review applications on a rolling basis and may invite candidates to interview before the closing date, so early applications are encouraged.
Operations Administrator in Hampshire employer: CIEEM
The Chartered Institute of Ecology and Environmental Management (CIEEM) is an exceptional employer, offering a supportive and collaborative work environment dedicated to enhancing the natural environment. With flexible working arrangements, generous annual leave, and a strong focus on professional development, CIEEM empowers its employees to thrive while making a meaningful impact in the ecological and environmental sectors. Join a passionate team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees of CIEEM on LinkedIn. A friendly chat can give us insider info about the role and the team culture, plus it shows our genuine interest in the organisation.
✨Tip Number 2
Prepare for the interview by researching CIEEM's recent projects and initiatives. We want to show that we’re not just interested in the job, but also passionate about their mission to protect the environment.
✨Tip Number 3
Practice common interview questions related to customer service and administrative skills. We should be ready to share specific examples from our past experiences that highlight our organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression and keep us top of mind for the hiring team.
We think you need these skills to ace Operations Administrator in Hampshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Operations Administrator role. We want to see how you can contribute to our mission of supporting the natural environment!
Showcase Your Customer Service Skills:Since this role is all about delivering excellent customer service, share specific examples of how you've provided top-notch support in previous roles. We love hearing about your experiences!
Be Organised and Detail-Oriented:Demonstrate your organisational skills by presenting a clear and concise application. Pay attention to details, as this reflects your ability to manage a varied workload effectively—something we value highly at StudySmarter.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at CIEEM
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Administrator and the key responsibilities outlined in the job description. Familiarise yourself with CIEEM's mission and values, especially their focus on supporting the environment. This will help you demonstrate your genuine interest in the organisation.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your organisational skills, attention to detail, and customer service excellence. Think about times when you've successfully managed a busy workload or supported events, as these are crucial for this role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the CRM system they use, or how they measure success in the role. This shows you're engaged and serious about contributing to their mission.
✨Be Yourself
While professionalism is key, don’t forget to let your personality shine through. CIEEM values collaboration and a friendly atmosphere, so being personable can help you connect with the interviewers and show that you’d be a great fit for their team.
