At a Glance
- Tasks: Coordinate exciting internship placements and support students in their professional journeys.
- Company: Join CIEE, the leading nonprofit in global education since 1947.
- Benefits: Be part of a mission-driven team with opportunities for growth and impact.
- Other info: Collaborative environment with a focus on student success and professional development.
- Why this job: Make a difference by connecting students with transformative international experiences.
- Qualifications: Experience in international education and strong organisational skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
About CIEE
CIEE is the world’s oldest and largest nonprofit study abroad and intercultural exchange organization.
Since 1947, CIEE has provided students with high-quality international education experiences that foster academic achievement, intercultural understanding, and professional development.
Through study abroad, internship, and experiential learning programs, CIEE prepares students to thrive in an increasingly interconnected world.
CIEE is committed to recruiting talented, passionate professionals who are dedicated to delivering exceptional student experiences, building meaningful partnerships, and contributing to the continued growth of international education.
Position Summary
The Senior Internship Program Coordinator plays a key role in the operational delivery of CIEE London’s internship and experiential learning programs.
Reporting to the Internships Director, this position is responsible for overseeing the day-to-day coordination of internship placements, employer engagement, student support, and programme administration, ensuring a consistently high-quality experience for students and host organisations.
Working with a high degree of autonomy, the Senior Coordinator serves as the primary operational lead for internship placement activities and employer relationship management.
The role is responsible for developing and maintaining a strong portfolio of internship hosts, coordinating complex placement logistics, monitoring programme quality, and driving continuous improvement across internship operations.
The Senior Coordinator works collaboratively across Academic, Student Life, Customized Programs, and external university partners to ensure internship programmes are delivered efficiently, compliantly, and in alignment with CIEE’s strategic objectives.
The role also provides guidance and support to colleagues within the Internships team and acts as the operational lead in the Director’s absence.
- Programme Operations & Placement Management
- Lead the end-to-end coordination of internship placements from application through programme completion.
- Manage complex and high-volume placement processes while ensuring exceptional service delivery.
- Match students with internship opportunities that align with academic requirements, career aspirations, and employer needs.
- Coordinate employer interviews, placement offers, onboarding, and placement confirmations.
- Monitor placement timelines to ensure all programme deadlines and service standards are consistently achieved.
- Resolve placement challenges proactively, identifying appropriate solutions while maintaining positive stakeholder relationships.
- Ensure accurate maintenance of placement records and student documentation throughout the programme lifecycle.
- Monitor programme quality and identify opportunities to improve operational processes and student outcomes.
- Employer Partnership Management
- Serve as the senior operational contact for internship host organisations.
- Develop, strengthen, and maintain long-term relationships with employers across a broad range of industry sectors.
- Proactively source and cultivate new internship opportunities that align with programme growth objectives.
- Conduct regular employer engagement activities to ensure placement quality and partner satisfaction.
- Provide guidance to employers on programme expectations, student support, and best practices.
- Address employer concerns promptly and professionally while maintaining strong partnerships.
- Monitor employer performance and recommend improvements where appropriate.
- Student Experience
- Provide high-quality guidance and support to students throughout the internship process.
- Prepare students for successful placements through advising, coaching, and pre-placement support.
- Monitor student progress during internships and intervene where appropriate to resolve issues.
- Foster positive relationships that support student wellbeing, professional development, and programme success.
- Work collaboratively with Student Life and Academic teams to ensure a coordinated student experience.
- Programme Administration & Compliance
- Support the Director ensuring all internship documentation complies within institutional policies, partner requirements, and applicable UK employment and visa regulations.
- Maintain accurate records within CIEE systems and prepare reports for internal and external stakeholders.
- Monitor programme data, placement statistics, and employer engagement metrics.
- Support programme assessments, audits, and continuous quality assurance initiatives.
- Contribute to the development and refinement of operational procedures and best practices.
- Leadership & Team Support
- Support colleagues, sharing knowledge and promoting best practice across the team.
- Assist with onboarding and training of new team members where appropriate.
- Identify opportunities to improve efficiency, systems, and programme delivery.
- Act as the operational lead during periods when the Internships Director is unavailable, ensuring continuity of service.
- Strategic Contribution
- Support the Internships Director in achieving departmental objectives and programme growth targets.
- Contribute to the development of new employer partnerships and strategic initiatives.
- Analyse placement trends and employer feedback to inform programme enhancements.
- Participate in cross-departmental projects that strengthen CIEE London’s experiential learning portfolio.
- Represent the Internships team at internal meetings and external networking events as required.
Qualifications & Experience
Essential
- Bachelor’s degree or equivalent professional experience.
- Experience working within international education or study abroad.
- Knowledge of UK employment practices and internship regulations.
- Significant experience in internship programs, career services, higher education, employer engagement, or experiential learning.
- Demonstrated success managing employer relationships and student placements.
- Excellent organisational and project management skills with the ability to manage competing priorities.
- Strong interpersonal and stakeholder management skills.
- Excellent written and verbal communication skills.
- High level of professionalism, judgement, and problem-solving ability.
- Experience working independently and taking ownership of operational processes.
- Strong administrative and data management skills.
Desirable
- Experience supervising or mentoring colleagues.
- Key Competencies
- Relationship Management
- Operational Leadership
- Programme Coordination
- Stakeholder Engagement
- Project Management
- Problem Solving & Decision Making
- Continuous Improvement
- Communication & Influencing
- Student-Centered Service
- Attention to Detail
- Collaboration
- Adaptability
CIEE will not provide the immigration sponsorship needed for someone who requires work authorization.
Why Join CIEE
Joining CIEE means becoming part of a mission-driven organization committed to expanding access to global education and creating transformative experiences for students from around the world.
As Senior Internship Program Coordinator, you will play a vital role in delivering impactful experiential learning opportunities while helping shape the continued growth and success of CIEE London’s internship programs.
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Senior Internship Program Coordinator in London employer: CIEE
CIEE London is an exceptional employer that prioritises the growth and development of its team members while fostering a collaborative and inclusive work culture. With a focus on meaningful internship experiences, employees benefit from hands-on engagement with diverse stakeholders, professional development opportunities, and a supportive environment that values innovation and creativity. Located in the vibrant city of London, CIEE offers a unique chance to make a significant impact in the lives of students and employers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Internship Program Coordinator in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CIEE.
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Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CIEE.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CIEE.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CIEE. Apply directly through us to stand out!
We think you need these skills to ace Senior Internship Program Coordinator in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CIEE. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Internship Program Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CIEE
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CIEE. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!