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- Tasks: Support students during exciting activities and excursions in London.
- Company: Join CIEE, a leader in international education with over 70 years of experience.
- Benefits: Gain valuable experience, enhance your CV, and enjoy a vibrant work environment.
- Why this job: Be an ambassador for UK culture while making a real impact on students' experiences.
- Qualifications: Must have a Bachelor's degree and strong organisational skills.
- Other info: Dynamic role with opportunities for travel and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
To apply for this position, please email your CV and a brief covering letter outlining your interest in the role and an overview of your relevant experience to ebennett@ciee.org.
Department: Custom Programs
Reports to: Custom Program Coordinator
Contract: Full time, fixed term: 16th April 2026 – 30th June 2026
Location: CIEE London, UK
CIEE: The Council on International Education Exchange (CIEE) is looking for an enthusiastic Program Assistant to support the delivery of our faculty-led and customized programs for Spring and Summer 2026. For over 70 years, CIEE has helped thousands of people gain the knowledge and skills necessary to live and work in a globally interdependent and culturally diverse world by offering the most comprehensive, relevant, and valuable exchange programs available. Serving over 300 US college and university consortium members, CIEE operates 60 Study Centres in over 40 countries that support study abroad programs for over 6,000 students annually.
The Custom Programs department sits within the study abroad team and manages programs which are institution-led and are designed to be highly flexible. Custom Programs are tailored to meet specific academic, cultural, and logistical needs while creating unique and tailored experiences for the institution.
Summary of position
The Custom Assistant works as part of a small team under the supervision of the Custom Program Coordinator and plays a crucial role in the successful delivery of extra-curricular experiential learning opportunities for our summer Custom Programs. The position will involve a combination of administrative tasks and student support and will require regular travel around the city.
Primary responsibilities
- Support & supervise students during activities and excursions as assigned by the Custom Program Coordinator. This includes but is not limited to local excursions, day trips, and overnight trips.
- Prepare welcome materials for groups including core program details such as accommodation check-in/out procedures, itineraries, etc.
- Assist with arrival day logistics including monitoring flight information, welcoming students at the airport, transporting them to their accommodation, and overseeing check-in.
- Act as a key point of contact for students, faculty members, and/or institutional representatives when required.
- Be an ambassador for the UK and share your enthusiasm for local culture with students and faculty.
- Monitor and respond to emails in the London Custom inbox and assist with other administrative tasks as required.
- Generate content for CIEE London’s social media platforms.
- Perform on-call responsibilities as assigned by the Custom Program Coordinator where required.
- Liaise with other CIEE departments where necessary to ensure cohesion between programs.
Person specification
- Authorization to work in the UK.
- Bachelor’s degree or equivalent.
- Exceptional organizational skills with the ability to carry out multiple tasks effectively with attention to detail.
- Strong intercultural communication skills, both written and verbal, with the ability to create positive and inclusive team dynamics among diverse groups.
- Knowledge of London and confidence in leading groups around the city.
- Ability to respond quickly and adapt to changing circumstances including occasional out-of-hours work during busy periods as required.
- Detail-oriented, proactive, with the ability to work effectively both independently and as part of a team.
- Previous experience in program administration, customer service, or related field.
- Experience working with US students and/or a deep understanding of US culture and education systems.
Custom Program Assistant employer: CIEE London
Contact Detail:
CIEE London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custom Program Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CIEE and their Custom Programs. Understanding their mission and values will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let your passion for cultural exchange and supporting students come through. They want to see that you’re genuinely excited about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Custom Program Assistant
Some tips for your application 🫡
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Make sure to express your enthusiasm for the role and highlight how your experiences align with what we’re looking for. Keep it concise but impactful!
Tailor Your CV: Don’t just send a generic CV! Tailor it to showcase your relevant skills and experiences that match the Custom Program Assistant role. We want to see how you can contribute to our team!
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written communication is clear and professional. This is your first impression, so let your personality shine through while keeping it polished!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Don’t miss out on this opportunity!
How to prepare for a job interview at CIEE London
✨Know Your Stuff
Before the interview, make sure you understand CIEE's mission and the specifics of the Custom Programs department. Familiarise yourself with their offerings and think about how your skills can contribute to their goals. This will show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since the role requires exceptional organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and ensured attention to detail.
✨Demonstrate Cultural Enthusiasm
As an ambassador for the UK, it’s important to express your passion for local culture. Think of ways you can share this enthusiasm during the interview, perhaps by mentioning favourite spots in London or cultural experiences that could enrich students' time abroad.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, like managing a group of students during an excursion. Prepare scenarios where you had to adapt quickly or resolve issues, highlighting your problem-solving skills and intercultural communication abilities.