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- Tasks: Manage van customers' digital services and maintain the CRM database.
- Company: Join a prestigious Mercedes-Benz commercial vehicle dealership.
- Benefits: Receive training, work in a dynamic environment, and gain valuable experience.
- Why this job: Be part of an award-winning team and enhance your career in a leading company.
- Qualifications: Experience in CRM administration and excellent communication skills.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Location – BB1 | Hours – 8.30am to 4.30pm
We are looking for an experienced CRM Administrator/Receptionist to join our head office team. The successful candidate will be responsible for coordinating our van customers’ digital services accounts, helping to maintain our CRM database in the mornings and working on our head office main reception in the afternoons.
The successful candidate will be provided with the necessary training on our call handling and CRM systems.
Duties:- Coordinating van customers’ digital services accounts
- Maintaining the CRM database in the morning
- Working at the main reception in the afternoon
This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership. Please email us a copy of your CV using the Apply now button below.
Mercedes-Benz CRM Administrator & Receptionist in Blackburn employer: Ciceley Commercials Ltd
Contact Detail:
Ciceley Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mercedes-Benz CRM Administrator & Receptionist in Blackburn
✨Tip Number 1
Get to know the company! Research Mercedes-Benz and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and think about how your experience as a CRM Administrator/Receptionist aligns with the role. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love a bit of initiative!
We think you need these skills to ace Mercedes-Benz CRM Administrator & Receptionist in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a CRM Administrator and Receptionist. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Mercedes-Benz. Keep it friendly and professional, and don’t forget to mention your enthusiasm for the role.
Show Off Your Communication Skills: As a receptionist, communication is key! In your application, highlight any experience you have in customer service or handling calls. We love candidates who can connect with our customers effortlessly.
Apply Through Our Website: We encourage you to apply via the Apply Now button on our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Ciceley Commercials Ltd
✨Know Your CRM Systems
Familiarise yourself with common CRM systems and their functionalities. Since the role involves maintaining a CRM database, being able to discuss your experience or knowledge of these systems will show that you're prepared and capable.
✨Showcase Your Customer Service Skills
As you'll be working at the main reception, it's crucial to demonstrate your customer service skills. Prepare examples of how you've handled customer inquiries or resolved issues in the past to highlight your ability to manage van customers’ digital services accounts effectively.
✨Practice Call Handling Scenarios
Since training on call handling will be provided, it’s beneficial to practice common scenarios you might encounter. Think about how you would greet a customer over the phone and how to address their needs promptly and professionally.
✨Research Mercedes-Benz
Take some time to learn about Mercedes-Benz as a company, especially their values and recent achievements. This will not only help you answer questions but also show your genuine interest in joining their team and contributing to their success.